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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.8
679 Reviews

679 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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February 12, 2021

Explained very well what was discovered to be wrong and the corrective fix. Suggested other maintenance items after review of vehicle . Told me cost up front, and was happy with quote. Kept me informed b More

by Rabbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
February 10, 2021

Great service. Ronnie Haleem made sure my 80,000 hybrid tune-up was comprehensive and complete. Good communication throughout. 25 words are a lot. the end More

by kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
February 04, 2021

Service was done quick and efficiently. Only negative was the car wash was not in opperation. Need to improve phone answering system. Very garbled, needs upgrading. More

by EDCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
February 03, 2021

Great experience as usual. Subaru service team members have each others back and help each other out. COVID respectful - everybody wearing masks and socially distanced. Received a loaner for the afternoon More

by Monte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Isabella
February 03, 2021

We have had consistent, competent, professional and friendly service from both sales and service staff since 2016. We've had their care for warranty and non-warranty service work and have purchased th More

by dprintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabella Neumann
February 03, 2021

Excellent help. Julian is a pro and a very nice guy. Appreciate his diligence. Service seemed a little long but his updates helped a lot. More

by Heidwrite54
Recommend Dealer
Yes
Employees Worked With
Julian
February 02, 2021

Fast! Comfortable waiting room. Not sure why you need a minimum of 25 words - almost made me discontinue my rating. Now I am just adding words More

by Crab52crab52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
January 31, 2021

Quick, excellent service! I need an oil change and they were a able to accommodate me even without an appointment. Will be returning for any other car needs! More

by Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
January 30, 2021

Ronnie and Johnathan are ROCK STARS! Thank you both for all you've done for me! I REALLY appreciate you guys! I won't get my car serviced anywhere else! More

by Mrs.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
January 16, 2021

I had an airbag recall to get fixed and I was in and out in no time. Everyone I dealt with was great and the dealership is a nice place to wait. More

by jozzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
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