The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
655 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Thanks once again! You all have always been helps and educate me in what the problem is or what part I need to keep my car running at it’s best. Thanks again educate me in what the problem is or what part I need to keep my car running at it’s best. Thanks again More
I have always had a very pleasant experience at the dealership. The employees have always been very thorough with their explanation of the work done. Also The building itself has always been very clea dealership. The employees have always been very thorough with their explanation of the work done. Also The building itself has always been very clean and spotless More
Great service experience! The whole process from scheduling the appointment to work completion was done very well. Carlos was very helpful, competent and communicated clearly scheduling the appointment to work completion was done very well. Carlos was very helpful, competent and communicated clearly More
I liked the fact that I was updated on the progress of the work while I waited, and also received an explanation of what the work entailed. All of the staff members were very courteous from start to finis the work while I waited, and also received an explanation of what the work entailed. All of the staff members were very courteous from start to finish. More
I received an explanation of the work to be preformed, and cost. I was updated on the progress while I waited. Service personal were courteous and available to answer questions. and cost. I was updated on the progress while I waited. Service personal were courteous and available to answer questions. More
Jimmy was great. Our battery needed replacing, we came without an appointment and he quickly had it replaced and we were on our way. This was not a one time event- it is the norm for this team. They were without an appointment and he quickly had it replaced and we were on our way. This was not a one time event- it is the norm for this team. They were short two people, and were giving 125% to take care of all of the customers. More
Explained very well what was discovered to be wrong and the corrective fix. Suggested other maintenance items after review of vehicle . Told me cost up front, and was happy with quote. Kept me informed b the corrective fix. Suggested other maintenance items after review of vehicle . Told me cost up front, and was happy with quote. Kept me informed by telephone through whole process. Turn around time was great. More
Great service. Ronnie Haleem made sure my 80,000 hybrid tune-up was comprehensive and complete. Good communication throughout. 25 words are a lot. the end tune-up was comprehensive and complete. Good communication throughout. 25 words are a lot. the end More
Service was done quick and efficiently. Only negative was the car wash was not in opperation. Need to improve phone answering system. Very garbled, needs upgrading. the car wash was not in opperation. Need to improve phone answering system. Very garbled, needs upgrading. More
Great experience as usual. Subaru service team members have each others back and help each other out. COVID respectful - everybody wearing masks and socially distanced. Received a loaner for the afternoon have each others back and help each other out. COVID respectful - everybody wearing masks and socially distanced. Received a loaner for the afternoon without any hassle. More