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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.9
655 Reviews

655 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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February 20, 2021

Thanks once again! You all have always been helps and educate me in what the problem is or what part I need to keep my car running at it’s best. Thanks again More

by ron33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
February 18, 2021

I have always had a very pleasant experience at the dealership. The employees have always been very thorough with their explanation of the work done. Also The building itself has always been very clea More

by Mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Great service experience! The whole process from scheduling the appointment to work completion was done very well. Carlos was very helpful, competent and communicated clearly More

by deanteglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

I liked the fact that I was updated on the progress of the work while I waited, and also received an explanation of what the work entailed. All of the staff members were very courteous from start to finis More

by maty4
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
February 15, 2021

I received an explanation of the work to be preformed, and cost. I was updated on the progress while I waited. Service personal were courteous and available to answer questions. More

by beetle me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
February 13, 2021

Jimmy was great. Our battery needed replacing, we came without an appointment and he quickly had it replaced and we were on our way. This was not a one time event- it is the norm for this team. They were More

by Snedza1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Padilla
February 12, 2021

Explained very well what was discovered to be wrong and the corrective fix. Suggested other maintenance items after review of vehicle . Told me cost up front, and was happy with quote. Kept me informed b More

by Rabbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Haleem
February 10, 2021

Great service. Ronnie Haleem made sure my 80,000 hybrid tune-up was comprehensive and complete. Good communication throughout. 25 words are a lot. the end More

by kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
February 04, 2021

Service was done quick and efficiently. Only negative was the car wash was not in opperation. Need to improve phone answering system. Very garbled, needs upgrading. More

by EDCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem
February 03, 2021

Great experience as usual. Subaru service team members have each others back and help each other out. COVID respectful - everybody wearing masks and socially distanced. Received a loaner for the afternoon More

by Monte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Isabella
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