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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.9
671 Reviews

671 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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April 19, 2025

Fantastic customer service! ! Josh kept me updated with what was being done with my car with text and in person. When I made the appt I was told a hour, had oil changed, tire More

by Marie Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
April 12, 2025

The Autobarn is the best dealership we have been to and we’ve been to many. The Service Department is excellent. Just had a great experience purchasing a car from our salesman Danny Moreno. Give them a More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Oil change and tire rotation was perfect and performed quicker than anticipated. Josh the Subaru rep was very helpful. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
April 07, 2025

I have done business with Autobarn Volkswagen of Countryside since 2003, and have never been disappointed in their service. Jonathan Smith is my service advisor, and he provided an outstanding custo More

by John R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Prompt service! Had a tire rotation and oil change and front brake work. All good. More

by Smcelwee57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

on-time appointment kept, all routine service required was completed. I needed to schedule a follow-up appointment for a coolant issue that was diagnosed. Jocelyn helped me connect my new phone to the au More

by beaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Stop pestering about filling out your surveys. 6 texts in 2.5 days is too much. More

by MrP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Everyone is actually nice and very helpful. one or two people are rude but over all 5stars More

by PotsikaterinaTina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Customer Service is pleasant from the moment you engage in scheduling service to picking up your vehicle. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Julian was very helpful and he was able to fix the problem I had with my GPS and SOS . More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
1
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