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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.9
666 Reviews

666 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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March 29, 2025

on-time appointment kept, all routine service required was completed. I needed to schedule a follow-up appointment for a coolant issue that was diagnosed. Jocelyn helped me connect my new phone to the au More

by beaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Stop pestering about filling out your surveys. 6 texts in 2.5 days is too much. More

by MrP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Everyone is actually nice and very helpful. one or two people are rude but over all 5stars More

by PotsikaterinaTina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Customer Service is pleasant from the moment you engage in scheduling service to picking up your vehicle. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Julian was very helpful and he was able to fix the problem I had with my GPS and SOS . More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
February 18, 2025

Knowledgeable and very courteous and considerate of customers. Highly recommend the Subaru Autobarn in Countryside. More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Musa
February 15, 2025

Service team is wonderful. Professional and knowledgeable. Very happy with the service done here. Staff is trustworthy and do the job right. More

by VW opp
Recommend Dealer
Yes
Employees Worked With
Marat Kafizov
January 28, 2025

Great place, fast and professional service every time we visit it. Everyone is very nice and respectful! More

by Biljana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Quality and fast service. Easy to make an appointment. Friendly service advisors. Fair price for service. More

by Bob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
December 05, 2024

Carlos was wonderful providing service with a smile. I like this dealership a lot. Thank you More

by Nholmes3839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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