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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.8
678 Reviews

678 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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May 20, 2025

Liars. They don't deserve to be in business. Once they take your money, everything change to state "Ok, we are good and done on this one. Now the only thing More

by bane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marek Hornik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fulfs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Regep
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Service associate Jonathan does little to help with customer even though he acknowledges there is an issue. Instead, he says to „deal with it”. More

by dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Staff and service is excellent. Appointment time is always on time. Waiting area is easily accessible. Coffee and snacks, water etc always available. Well done! More

by tedhoard56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alize Anaya
May 09, 2025

Great service! Jason the technician was stellar! Do not hesitate to bring your vehicle here More

by thefurr101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lange
May 05, 2025

The service has always been good with no problems and in a timely mannerly. Working by appointment is efficient. More

by Ccarson1941
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vanderwerf
May 05, 2025

The folks at Autobarn Countryside VW Subaru are simply the best — conscientious, thorough, honest, hospitable. They love their customers. They stand by their product. Their workmanship is superb. They More

by fredsturm55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Mendiola — Outstanding
April 25, 2025

Excellent customer service and customer care. The employees always go above and beyond to help their customers. More

by Adorozco84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Fantastic customer service! ! Josh kept me updated with what was being done with my car with text and in person. When I made the appt I was told a hour, had oil changed, tire More

by Marie Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
April 12, 2025

The Autobarn is the best dealership we have been to and we’ve been to many. The Service Department is excellent. Just had a great experience purchasing a car from our salesman Danny Moreno. Give them a More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Oil change and tire rotation was perfect and performed quicker than anticipated. Josh the Subaru rep was very helpful. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
1
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