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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.8
683 Reviews
Call Service Center (708) 354-6600

683 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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September 11, 2025

Julian was professional and kind with my Jetta Sport. Amazing kindness. Adrian and Nikola excellent care . I like the ambiance in Countryside VW. More

by mijatovicljubica925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2025

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers. More

by Joe Sepulveda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Joe Sepulveda responded

Sales people may be wonderful, but as usual when it comes to maintenance on your vehicle, some advisors just don’t bother to take care of the customers.

September 02, 2025

We always have great service here at Subaru. Had oil changed, tire rotated, and one tire replaced due to nail in sidewall. More

by workingmandh
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
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July 26, 2025

Great customer service, great service techs. Very thorough diagnosis. Knowledgeable service team helps solved issues. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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June 27, 2025

Amazing service! !super fast and great customer service. Jonathan is the best he always make sure everything is done right and always so helpful. More

by Nnelidiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Great service every time for my forester. Efficient and professional. They take time to explain. More

by mindy57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Rogers
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May 20, 2025

Liars. They don't deserve to be in business. Once they take your money, everything change to state "Ok, we are good and done on this one. Now the only thing More

by bane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marek Hornik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fulfs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Regep
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025

Service associate Jonathan does little to help with customer even though he acknowledges there is an issue. Instead, he says to „deal with it”. More

by dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2025

Staff and service is excellent. Appointment time is always on time. Waiting area is easily accessible. Coffee and snacks, water etc always available. Well done! More

by tedhoard56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alize Anaya
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May 09, 2025

Great service! Jason the technician was stellar! Do not hesitate to bring your vehicle here More

by thefurr101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Spizzirri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lange
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