The Autobarn Subaru of Countryside

Very smooth process. Service department runs very smoothly. Service advisors.very attentive to customers. Waiting area is very comfortable. Variety of beverages and sna Service department runs very smoothly. Service advisors.very attentive to customers. Waiting area is very comfortable. Variety of beverages and snacks make the experience very positive. More

Very attentive to time waiting in a confortable environment. I had an appointment at 10;30am. I came in and immediately I was approach by Paul. Paul directed me to the waiting room, the waiting room was clean a I had an appointment at 10;30am. I came in and immediately I was approach by Paul. Paul directed me to the waiting room, the waiting room was clean and very comfortable. The TV had an educational program about Nature and Earth instead the usual sports, or news. Paul kept me informed of the observations and service progress. Due to previous experience at other car service companies, I expected to be there at least a two-three hrs. so I brought my lap top to do some work for my job which I did not mind because as I said above, the waiting room was very comfortable and had counter with snacks and coffee. I was there for less than 1hr, and to my last surprise, Paul did not send me to the cashier to pay, he actually took care of the payment as well. Very impressive! More

Service Beyond My Expectations I came to the dealership with concrete caked on the underside of my car. My car shaked when going above 50 mph. Previously Firestone refused to do any I came to the dealership with concrete caked on the underside of my car. My car shaked when going above 50 mph. Previously Firestone refused to do anything with the car other than put it up in the air. The dealership washed the car, hand-washed the wheel well that was causing the car to shake and road-tested it at high speeds. Previously I had been quoted a $140 charge for diagnosis. I was shocked when Paul told me there was no charge. Paul explained the dealership just wanted to treat me right. They did indeed. Their service went well beyond my expectations. More

Glad I did it . My maintenance for the winter - Well done A good place to wait for 2 hrs. Clean and courteous employees. Yes , I will be back in the Spring. My maintenance for the winter - Well done A good place to wait for 2 hrs. Clean and courteous employees. Yes , I will be back in the Spring. More

Came in due to a tire warning light, found a tail light out. I always get excellent service from Countryside Subaru. It was Saturday, and they were very busy, but they worked me in, found what was wrong and corr I always get excellent service from Countryside Subaru. It was Saturday, and they were very busy, but they worked me in, found what was wrong and corrected it. More

Repair of a Leaking Tire I brought my 2015 Subaru Forester to this dealership late Friday afternoon because the left-rear tire had been losing 6 to 7 psi per week. Within 40 m I brought my 2015 Subaru Forester to this dealership late Friday afternoon because the left-rear tire had been losing 6 to 7 psi per week. Within 40 minutes, they had identified the small nail causing the problem, had repaired the tire, and had returned my vehicle to me. Autobarn Subaru provides road-hazard coverage because I had had service done there a few months ago. As a result, there was no charge for repair of this tire. That is excellent service. More

Excellent service I had no appointment. Low tire pressure was fixed at no charge. Battery was changed, and tires checked (at my request). The representative was courteo I had no appointment. Low tire pressure was fixed at no charge. Battery was changed, and tires checked (at my request). The representative was courteous and professional. More

Speedy and thourough Autobarn Subaru service department always is fast and courteous. Second time visiting and it won't be my last. The waiting room is very comfortable. Autobarn Subaru service department always is fast and courteous. Second time visiting and it won't be my last. The waiting room is very comfortable. More

Knowledgeable and friendly The reason I come in always gets fixed in one visit. Sometimes two visits depending on the reason I come in for. They listen to what I have to say. The reason I come in always gets fixed in one visit. Sometimes two visits depending on the reason I come in for. They listen to what I have to say. More

Exceptional I booked my appointment online and received a confirmation number. I arrived early for an 11:45 appointment, I was greeted and my representative expla I booked my appointment online and received a confirmation number. I arrived early for an 11:45 appointment, I was greeted and my representative explained everything asked for a couple of signatures. I was out the door at 12:07 with a $20.00 mail-in coupon for my next oil change. Awesome! More