The Autobarn Subaru of Countryside

Excellent Service I went in for an oil change and came out with a like new car. Sal and the mechanic who worked on my car, I think his name is Dale, were very informati I went in for an oil change and came out with a like new car. Sal and the mechanic who worked on my car, I think his name is Dale, were very informative and friendly! The wait wasn’t long, and I felt like I put my car in capable hands!! Thanks so much!! More

Great sales and service This is my 7 Subaru purchased for my family if 3 in the past 23 years. Great salesman in Mike Podyma and top notch service in Service Manager Tom, and This is my 7 Subaru purchased for my family if 3 in the past 23 years. Great salesman in Mike Podyma and top notch service in Service Manager Tom, and his staff Dale, Sam , Josh and the rest of the team. They are always accommodating fair and effective in their work. Let’s face it, Subaru’s are excellent cars and usually only require maintenance. The service technicians are A#1, providing customers with a checklist after each service call. More

Scheduled service Apparently my 2014 Outback was due to have the brake fluid flushed and differential fluid changed. This was based on a previous visits car “health “ a Apparently my 2014 Outback was due to have the brake fluid flushed and differential fluid changed. This was based on a previous visits car “health “ assessment. It didn’t take as long as I expected. so far so good, no leaky messes on my garage floor. More

great customer service max was very friendly and willing to go the extra mile to find which car fit my needs. would recommend him to anyone. i also dealt with Mario who was max was very friendly and willing to go the extra mile to find which car fit my needs. would recommend him to anyone. i also dealt with Mario who was also really knowledgeable and helped explain how the car operated. kathy More

First Time at Subaru and First Purchase I thought the salesperson, Singh was very nice and helpful. The one thing I didn't like was the man that did the bill trying to add an additional $ I thought the salesperson, Singh was very nice and helpful. The one thing I didn't like was the man that did the bill trying to add an additional $500.00 to the cost of the car for SWAT. I don't even know what this is and was charged this additional money. I also was not given a break down of cost until I asked for it. The billing person took this cost off, and said he told me about this additional charge, however he never did. This was the negative. I hope this does not happen to people on a regular basis. This is wrong. I am already spending over $30,000 for a vehicle and expect everyone to be honest. T hank you, Laura Hosteny More

Superior Service I have been going to Autobarn for service since purchasing my VW Passat in January 2011. I can happily say that I have always received quality profe I have been going to Autobarn for service since purchasing my VW Passat in January 2011. I can happily say that I have always received quality professional service. I get quick and courteous attention and service. I recommend Autobarn and VW cars when ever the opportunity comes up. Thank you. More

Easy, Fun and No Pressure This was by far the best experience in purchasing a car. There was no pressure. Bob Schadt was professional, curtious and honest. We walked in with This was by far the best experience in purchasing a car. There was no pressure. Bob Schadt was professional, curtious and honest. We walked in with an on-line quote from Veronica Santana and Bob walked us through the process! No haggling. Love my Subaru! More

Terrible Experience We have had a bad experience from the initial purchase. The dealership promised to match the best offer we received for the vehicle within 30 days, b We have had a bad experience from the initial purchase. The dealership promised to match the best offer we received for the vehicle within 30 days, but refused to match an offer we received for $750 less. The service department is equally as bad. It took an hour and half for them to complete a scheduled oil change. We asked them to check the SRH's since the dashboard consistently indicates "SRH OFF" and the dealership told us "It's a known issue". We called another local dealership who indicated the fuse is more than likely blown and the SRH are automatic and should never be OFF. Going forward, we will be purchasing and servicing our Subarus from a more reputable dealership. More

response to indicator warnings The technician listened to my concerns about indicator warnings, explained the probable causes, and resolved the issues, including resetting the indic The technician listened to my concerns about indicator warnings, explained the probable causes, and resolved the issues, including resetting the indicators. Everything is back to 100% after the service visit. More

2015 Volkswagen Passat My experience was great. Max was very knowledgeable about all the autos that we inquired about. Took us on a test drive and paperwork for finances w My experience was great. Max was very knowledgeable about all the autos that we inquired about. Took us on a test drive and paperwork for finances was very organized and expedited quickly. More