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The Autobarn Subaru of Countryside
Countryside, IL
1,353 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,353 reviews
May 15, 2024
Freddy was great but didn't like the tactics of not including the Certified Pre-owned cost in the list price or when they gave me 2 different APRs. One high one if I didn't pay for the warranty and one including the Certified Pre-owned cost in the list price or when they gave me 2 different APRs. One high one if I didn't pay for the warranty and one low with warranty. More
by bjtilden
Employees Worked With
May 13, 2024
Staff is very professional, The Waiting Room is freshly remodeled and very clean. The wait for my vehicle was acceptable. The refreshments are very good, particularly the hot chocolate, and you have a remodeled and very clean. The wait for my vehicle was acceptable. The refreshments are very good, particularly the hot chocolate, and you have a wide variety of snack bars. That is much appreciated. More
by carol_10401
Employees Worked With
Ryan
May 11, 2024
We worked primarily with Freddy Hamed and the gentleman in the accounting department. They were both friendly and courteous and very helpful. Everyone we met there was nice to us. Thank you. in the accounting department. They were both friendly and courteous and very helpful. Everyone we met there was nice to us. Thank you. More
by rfrankirk
Employees Worked With
May 10, 2024
Friendly service. Time to wait was what he said. Waiting area was clean, along with the bathroom. Pleasant experience. Time to wait was what he said. Waiting area was clean, along with the bathroom. Pleasant experience. More
by sdgrzybek
Employees Worked With
May 09, 2024
Freddie was very courteous and helpful in showing Ken and I around the car in the test drive. The actual purchase process was painless. When renting a car we always say "I can buy a car faster', this prov I around the car in the test drive. The actual purchase process was painless. When renting a car we always say "I can buy a car faster', this proved it. Thanks Freddy, Mary More
by mnovotny1012
May 09, 2024
I can't say enough about the customer service and salesmanship of Freddy Hamed. He is attentive, courteous and caring. He went above and beyond to find the car that I wanted. salesmanship of Freddy Hamed. He is attentive, courteous and caring. He went above and beyond to find the car that I wanted. More
by g.weaver
May 07, 2024
Freddy was in touch with today's sales responsibilities and he knew how to position the organization well. and he knew how to position the organization well. More
by Drwill23
Employees Worked With
May 07, 2024
The best experience I have ever had with a dealership when buying a car. Will come back again when buying a car. Will come back again More
by bmcdonaugh
May 04, 2024
Professional. Great explanation of issues. Overall a good experience. Dealership clean and modern. Great snacks and coffee. Great explanation of issues. Overall a good experience. Dealership clean and modern. Great snacks and coffee. More
by biganbeefy73
Employees Worked With
