The Autobarn Subaru of Countryside

Satisfaction Very pleasant. Josh was very helpful, he explained to me has to be done. Therefore he set me up with another appointment. Very nice and helpful you Very pleasant. Josh was very helpful, he explained to me has to be done. Therefore he set me up with another appointment. Very nice and helpful young man. More

efficient and friendly Great cars, great prices and great service. Take mask wearing and social distancing important. Very knowledgable about cars. Terrific experience. W Great cars, great prices and great service. Take mask wearing and social distancing important. Very knowledgable about cars. Terrific experience. Would for sure recommend. Smart please to go. More

2020 Subaru Forester Purchase - Couldn't have done better! Cordial, professional handling of meeting our needs for a Forester purchase to replace a 2011 Forester that had suffered a total engine failure. Convi Cordial, professional handling of meeting our needs for a Forester purchase to replace a 2011 Forester that had suffered a total engine failure. Convinced us that our initial desire to buy a low mileage used 2017 Forester Premiere vehicle would be better served with a good deal on a new 2020 model. Negotiation process was done in good faith and it resulted in a financial deal that came reasonably close to the cost of the original used 2017 Forester we were considering. Furthermore, bottom line cost actually matched the Kelly Blue Book online designation for a comparably outfitted model as a "Great Price." –the Nortons More

Very good experience despite difficult times Despite the pandemic, Freddy Hamed made the car buying experience a very good one. The dealership personnel we saw were careful, maintained social di Despite the pandemic, Freddy Hamed made the car buying experience a very good one. The dealership personnel we saw were careful, maintained social distance, wore gloves and masks, disinfected touched items, etc. Freddy was a very professional and respectful salesperson--knowledgeable about the cars, gave us plenty of time to test drive and the space to discuss with no pressure at all. The negotiations were straightforward and not stressful, and we were very happy with the price and the excellent financing rate as well. More

Oil change time and more I was greeted on time for my appointment by Musa. My car was serviced quickly and I was kept informed as to how things were progressing with both my I was greeted on time for my appointment by Musa. My car was serviced quickly and I was kept informed as to how things were progressing with both my oil change and differential fluid change. Musa always lets me know if anything additional has been found. My Outback got a clean bill of car health this time. I won't go anywhere else! More

Absolute worse sales service I’ve ever experienced. Called at 12 to buy a Mercedes which they couldn’t set up an appointment to test drive at 5.. I was then called back by manager “Tim” to ask if I was Called at 12 to buy a Mercedes which they couldn’t set up an appointment to test drive at 5.. I was then called back by manager “Tim” to ask if I was actually going to come. Upon my 15 minute early arrival at 4:45pm, Lukasz Krawczyk, the salesperson informed me his manager “took the car home” and it would be back in 45 minutes... In order to see the vehicle and have the manager come back, I was even asked if I “was sure I was going to buy the car”! As well as he told us he thinks it’s pathetic the car wasn’t there either. After an hour of my wasted time at 6pm he informed me, “it will be at least another 45 minutes until he is back.” During my time at Autobarn Suburu the car I was intending to purchase was never there for me to even see let alone test drive and if the car was actually being driven according to what Lukasz was saying it will have another 75 miles on it. If you want to be taken serious when buying any vehicle, this is not the place you want to purchase from. Part 2/2 Came back 4/24/2020 and was luckily assisted by Hormis who was an excellent salesperson and knew more than he needed to, and bought the car. He even offered to have the oil changed in compensation for the additional miles and his coworker Lukasz’s previous mistakes. All in all it was a rough start but ended up being a great deal in the end. My only advice is to avoid Lukasz and deal with any other sales representative, they’re all extremely qualified and well mannered. More

Great, accurate service We were very pleased with the service. We were able to make an appointment for the next day to drop our Forester off. The service department did eve We were very pleased with the service. We were able to make an appointment for the next day to drop our Forester off. The service department did everything we asked, including changing the time on the clock for us. More

Great as Always !! Always a great experience , friendly and knowledgeable staff always going the extra mile to make your day , very easy to make appointments and get adv Always a great experience , friendly and knowledgeable staff always going the extra mile to make your day , very easy to make appointments and get advice on further services. More

I always experience great customer service at this dealership. Everyone is so polite, helpful and willing to answer any question or concerns. I also appreciate the cleanliness, hospitality and the fam dealership. Everyone is so polite, helpful and willing to answer any question or concerns. I also appreciate the cleanliness, hospitality and the family feeling More

Excellent Autobarn Subaru of Countryside was able to handle our recall work even during these trying times. We have always had excellent service experiences wi Autobarn Subaru of Countryside was able to handle our recall work even during these trying times. We have always had excellent service experiences with Autobarn. More