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The Autobarn Subaru of Countryside
Countryside, IL
1,362 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
June 24, 2020
Great Experience all around. Hormis in Sales did an amazing job. We previously leased our outback from them, so we decided to come back, and it was in all around great experience. Highly recommend seei amazing job. We previously leased our outback from them, so we decided to come back, and it was in all around great experience. Highly recommend seeing Hormis and Tim for your next car. More
by CarolHennessy64
June 23, 2020
All work was completed As promised and we Very glad All work was completed As promised and we Very glad with the notifications and Updates We would like to thank Josh and the service team For takin All work was completed As promised and we Very glad with the notifications and Updates We would like to thank Josh and the service team For taking care of our vehicle Thank you again Andrew Seaks More
by Rmls
Employees Worked With
June 22, 2020
Good service; need more room to "distance" I went to this dealership in order to have a factory recall remedied (Takata airbag). This recent appointment replaced one in April that was booked in I went to this dealership in order to have a factory recall remedied (Takata airbag). This recent appointment replaced one in April that was booked in March. In April, when I originally brought my car in, the Service Department said I couldn't wait for my car, and they were going to set me up with a loaner car. Because of COVID-19, the Service Department was backed up with work due to a lack of staff. I decided to re-book my appointment for June, instead of using a loaner car. Thankfully, this time, everything went smoothly. The airbag was replaced in about one-and-a-half hours. (The original time estimate in March, when I originally booked, was about 2-3 hours.) My only concern was that the waiting room seemed a little busy. Perhaps, seats were six feet apart for "social distancing," but they still seemed a bit close for comfort. I noticed there was a chair under a small tree in the parking lot. I probably would have sat out there, but it was hot, close to 90 degrees. Plus, the waiting-room chair I first sat in was right next to the Parts Window. I thought the window was not in use, since it was dark. Was I wrong about that! Eventually, there were people standing way closer than six feet from me -- had to move. More
by No. 6
Employees Worked With
Musa Atiq
June 21, 2020
Service Rep was helpful, friendly. Work was explained and done in timely manner. Car was returned spotless. Waiting area very comfortable and not crowded. Appears there is also an outside waiting area. and done in timely manner. Car was returned spotless. Waiting area very comfortable and not crowded. Appears there is also an outside waiting area. More
by mleigh
Employees Worked With
Jonathan Smith
June 19, 2020
It was all so great! Freddy was friendly and very helpful. Financing was easy and it was a pleasure working with everyone who helped us. helpful. Financing was easy and it was a pleasure working with everyone who helped us. More
by Joe and Idalia
June 18, 2020
Good service, polite serviceman-Ronnie, clean environment, took great safety precautions for coronavirus situation. Sat in some chairs outside to wait for my car. Hoping for a resolution for the environment, took great safety precautions for coronavirus situation. Sat in some chairs outside to wait for my car. Hoping for a resolution for the faulty leather trim on my driver’s seat which happened within the first few weeks of purchase. More
by ELuch
Employees Worked With
Ronnie in service
June 13, 2020
One of the easiest car purchases we have ever made! Everyone was great! Freddy was very helpful but not overbearing. We did not need to spend all day there. Great experience! Everyone was great! Freddy was very helpful but not overbearing. We did not need to spend all day there. Great experience! More
by pattydiv
June 10, 2020
Friendly, explained all charges and procedures patiently. I asked about the price of the oil change and he looked up my past record and showed that it was the same charge but he also gave me a $10 off coupon I asked about the price of the oil change and he looked up my past record and showed that it was the same charge but he also gave me a $10 off coupon this time. More
by Gail Bennett
Employees Worked With
June 09, 2020
Excelent service and attention Very good service , my sales person very friendly and confident , thank you so much for your service and attention. i feel very happy with my purchase Very good service , my sales person very friendly and confident , thank you so much for your service and attention. i feel very happy with my purchase More
by artuco40
Employees Worked With
June 09, 2020
Easy, no pressure purchase during a pandemic! The staff at Autobarn was so professional, helpful, knowledgeable and friendly, I couldn't be happier with my experience. Jashandeep Singh was my sale The staff at Autobarn was so professional, helpful, knowledgeable and friendly, I couldn't be happier with my experience. Jashandeep Singh was my salesperson and he got me the exact car I wanted for a price I was happy with. I would highly recomend this dealership to my family and friends. More
by bartasius
