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The Autobarn Subaru of Countryside
Countryside, IL
1,362 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,362 reviews
October 10, 2020
Brought Crosstrek in for standard service. Usual great help. Jordan was very pleasant to deal with. Still the best dealership around. Always a please to use. help. Jordan was very pleasant to deal with. Still the best dealership around. Always a please to use. More
by scipiopulius
Employees Worked With
Jordan
October 10, 2020
Jaime (Jimmy) does a great job managing customer service requests. He thorough, offers detailed explanations on repairs and options, and is customer focused. Thank you. requests. He thorough, offers detailed explanations on repairs and options, and is customer focused. Thank you. More
by Hank O
October 08, 2020
Service is always good. Josh did a great job communicating the status of my automobile. Good review of maintenance schedule going forward. I would recommend anytime. communicating the status of my automobile. Good review of maintenance schedule going forward. I would recommend anytime. More
by Chris Baumbach
Employees Worked With
October 08, 2020
Very short wait. Service tech was very friendly and listened to my concerns. Due to pandemic I waited outside. Happily where were several chairs outside. Service tech kept me informed as service procee listened to my concerns. Due to pandemic I waited outside. Happily where were several chairs outside. Service tech kept me informed as service proceeded. Another short wait for the car wash but still overall experience great. More
by Rhall6213
Employees Worked With
October 08, 2020
Generally good. I had a trailer hitch installed; there was a misunderstanding between the initial estimate and the actual cost, but I did not feel it was too unreasonable. was a misunderstanding between the initial estimate and the actual cost, but I did not feel it was too unreasonable. More
by TOMF2
Employees Worked With
October 08, 2020
My visit to the Subaru service department went very well. My appointment was 8:30 AM on Oct 7. I was met by a greeter and who listen to my service needs. He came back a short while later to explain to me t My appointment was 8:30 AM on Oct 7. I was met by a greeter and who listen to my service needs. He came back a short while later to explain to me that I needed additional work. It was done in the prescribed time and I was out of there in two hours More
by scooter
Employees Worked With
Ahmad Aldarawsheh
October 07, 2020
This was my first visit to the service dept at Autobarn Subaru for my 2020 Subaru Forester. It was a very pleasant experience as the service manager was friendly and courteous. The wait time was exactly as Subaru for my 2020 Subaru Forester. It was a very pleasant experience as the service manager was friendly and courteous. The wait time was exactly as stated. Also, the waiting room in the service area felt very safe even in this time of Covid. More
by lcummings1
Employees Worked With
October 05, 2020
The service tech was thorough, friendly and courteous. Great customer service. Would highly recommend this dealership not only for the service but for the sales. TY, Nancy Great customer service. Would highly recommend this dealership not only for the service but for the sales. TY, Nancy More
by caddy3333
Employees Worked With
October 02, 2020
Better late then Never!! Autobarn Subaru of Countryside is an amazing place to purchase your new or used vehicle. Very friendly and easy to work with. Hormis greeted us at the door, and made the car buyin is an amazing place to purchase your new or used vehicle. Very friendly and easy to work with. Hormis greeted us at the door, and made the car buying Experience amazing and easy. experience.No pressure to purchase. Highly Recommend going to this dealership for your next purchase, dont forget to ask for Hormis.. More
by LHallBRZ
Employees Worked With
Other Employees :
Chad Grivetti
September 29, 2020
This dealership is EXTREMELY easy to work with. I (like everyone else) really hate buying a new car...wading through all the negotiations and stress,,,ARGH! Hormis (my sales guy) REALLY nice and very atte everyone else) really hate buying a new car...wading through all the negotiations and stress,,,ARGH! Hormis (my sales guy) REALLY nice and very attentive. Thanks Hormis. Finance guy also really nice, I skipped out of there with a new car and a smile on face without the feeling that I just got screwed. Made an appointment to go back a week later to meet with Mark Talentrowski (yep...pronounced just like it's spelled)...to go over all the whistles and bells on my new Outback. He also was extremely helpful...he spent over an hour with me...what can I say...I'm a little slow on the up take. Anyway...overall experience was POSITIVE. YAY!!!!! More
by Jodie.bruno
