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The Autobarn Subaru of Countryside
Countryside, IL
1,355 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,355 reviews
June 19, 2023
So far so good! We have been bringing our Forester in for maintenance the past 4 years here and so far haven’t been let down. Also bight a Impreza from here as a se We have been bringing our Forester in for maintenance the past 4 years here and so far haven’t been let down. Also bight a Impreza from here as a second car and plan to buy our first electric vehicle from here in the future. We recently had to have the control arm replaced forester and the steering was not aligned after so we bright it back and they made things right and fixed it leaving me feeling very satisfied and happy. Our car drives great and I will continue to work with them for service. Courtney took great care of us in service and Josh and everyone else here has always been great about making sure they get things right! Thank you!! More
by hifrankievega
Employees Worked With
Courtney
June 14, 2023
It was clean, inviting, friendly people greeted you. My questions were answered kindly and promptly. My questions were answered kindly and promptly. More
by cafoster99
Employees Worked With
June 13, 2023
Amazing customer service. Went out of their way to help and answer any questions. Thanks Went out of their way to help and answer any questions. Thanks More
by Iwaiwi1005
Employees Worked With
June 13, 2023
We bought our subaru from Autobarn Subaru Countryside. The service is always wonderful and everyone is polite. The service is always wonderful and everyone is polite. More
by workingmandh
June 02, 2023
Fabulous service with the friendliest staff. Have been taking my vehicles there for over 13 years and always have received superior quality service Have been taking my vehicles there for over 13 years and always have received superior quality service More
by dcjovan
Employees Worked With
Carlos
May 24, 2023
Most of the staff is great! Service writer not so much. Not really knowledgeable, just reciting a script. Not helpful with pre-purchased maintenance packages. Service writer not so much. Not really knowledgeable, just reciting a script. Not helpful with pre-purchased maintenance packages. More
by biskupc
Employees Worked With
Courtney
May 18, 2023
Great service department, they really went above and beyond to accommodate a last second same day appointment! I will continue to take my vehicle here. beyond to accommodate a last second same day appointment! I will continue to take my vehicle here. More
by E. Franco
Employees Worked With
May 17, 2023
The customers service is top rated. I will highly recommend my friends and family who are looking for a car. I will highly recommend my friends and family who are looking for a car. More
by CTG girl
May 15, 2023
Freddy is great and everyone at the dealership is very helpful. I would highly recommend them. helpful. I would highly recommend them. More
by Encgaston
May 14, 2023
Entire staff is very professional, courteous, just top notch in all areas. Waiting area is very clean and comfortable, even during remodeling. Jamie, who handled my service, was courteous and professional notch in all areas. Waiting area is very clean and comfortable, even during remodeling. Jamie, who handled my service, was courteous and professional. He understood my needs perfectly. Subaru has to be glad they hired him. Subaru, keep up the good work in maintaining a very professional work staff in the Service area. More
by carol_10401
Employees Worked With
