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The Autobarn Subaru of Countryside
Countryside, IL
1,353 Reviews
When shopping for a new vehicle, not only is it important to get a great deal but it is also important to know that you will receive the best treatment from a dealership. There is no better way to find out what to expect when you arrive then to read what our guests have said about their experience first hand! It is part of the Autobarn Subaru Advantage - receive a great deal on a new Subaru without the hassle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,353 reviews
November 30, 2010
Had a very pleasant buying experience. Melissa was a pleasure to work with and very quick to follow up with me on my many questions. There were no hidden charges or fees, and the price we paid for the pleasure to work with and very quick to follow up with me on my many questions. There were no hidden charges or fees, and the price we paid for the new car was as we agreed upon via email prior to setting foot in the dealership. The only "negatives" throughout the buying process was waiting for the finance guy and having to listen to his salespitch for the additional warranties which we expressly stated we were not interested in purchasing. He stated that it was company policy to review all of the additional warranty options with us, even if we explicitly stated we were not interested and didn't want to hear it. Overall, a very easy car buying experience. Melissa was great. More
by jbach
Employees Worked With
Melissa
September 20, 2010
Paul and I emailed 3-4 times regarding vehicles, options, pricing, etc. before my wife and I visited the dealership. He was polite and helpful both on line and in person. The price was as quoted (and below i pricing, etc. before my wife and I visited the dealership. He was polite and helpful both on line and in person. The price was as quoted (and below invoice) and they gave us a fair price on our trade-in. No real pressure to buy anything else, although all the extra warranties, etc. were offered. We did have a mechanical problem a few hours after purchasing the car but Darrell, the GM, was very helpful in working out the issue and even went to bat with the regional Subaru rep to resolve the problem. I highly recommend Paul, Darrell and The Autobarn Subaru for a purchase. More
by bigonpig
Employees Worked With
Paul (sales); Darrell (general manager), Paul Hosman
December 20, 2009
Ryan being new to the business was very professional, courteous and polite. I believe this gentleman would go up the ladder without sacrificing his integrity. If the vehicle of my preference pops up on courteous and polite. I believe this gentleman would go up the ladder without sacrificing his integrity. If the vehicle of my preference pops up on this dealership. I'm willing to drive 50 miles to deal with Ryan. More
by ArmyofOne
Employees Worked With
RYAN
