The Autobarn Subaru of Countryside

I would definitely recommend The Autobarn Subaru Dealer in Countryside to anyone! My husband and I needed repairs on our 2005 Impreza. We were very happy with the customer service we experienced there. How in Countryside to anyone! My husband and I needed repairs on our 2005 Impreza. We were very happy with the customer service we experienced there. However, we were sad to give up the Forester we were loaned until our car was fixed. I called and spoke to Darrell to see if I could possibly qualify to buy one of my own. The service he gave me was amazing. I spoke to him several times that day, and was very happy when he told me the deal he was able to work out. When we arrived at Autobarn, Paul took great care of us. His service was also amazing. The car was already ready for us. We felt very comfortable while waiting for financing. He also gave us great details on all the features of the Forester. He was extremely patient and knowledgeable of all our questions. I also really liked the man that helped us during the financing process. My children were getting impatient, and he did everything possible to help us calm them down. I love my new Forester, and also feel very secure knowing that I can count on the people at autobarn to help us with any needs we may have in the future! More

This is the second vehicle I have purchased from Noelle. I especially like the "no pressure" style of the dealership. I have actually seen salespeople let a customer call other dealers from their site to ve I especially like the "no pressure" style of the dealership. I have actually seen salespeople let a customer call other dealers from their site to verify they are getting the best deal possible. A dealer has to be pretty sure they are offering the best deal to allow that. Noelle is very empathetic to the fact that customers need to make the best deal possible, in this economy and a customer is given all the time necessary to make a decision. Her knowledge of the vehicles is extensive and she will make recommendations for those who need a little guidance, based on their driving needs. I would highly recommend working with Noelle. Darryl Matlock, the manager, is also very accomodating and easy to deal with. From the top down, manager to car detailers and all those inbetween, even including the finance man (that's big) and he was a contractor to the dealership, you won't find another dealer like them. More

This was the most pleasant car buying experience I've ever had. Melissa is very friendly and explained everything really well. I didn't feel pressured. I felt valued as a customer and I didn't feel as th ever had. Melissa is very friendly and explained everything really well. I didn't feel pressured. I felt valued as a customer and I didn't feel as though the dealership was only looking to sell me a car and that's all. Melissa spoke of an ongoing relationship with Subaru with the initial purchase being only the beginning. The dealership has a very friendly atmosphere. I'm very pleased with my new Forester and am looking forward to driving it for a good many years. More

George Spaeth is the most wonderful car salesman there is. He did not pressure me in any way but was extrememly helpful across the board. Brian Gilbert took the time to explain all my options in a way t is. He did not pressure me in any way but was extrememly helpful across the board. Brian Gilbert took the time to explain all my options in a way that I could understand them and make the best choice. I would reccommend this dealership to anyone and when you go, ask for George. He takes care of you like family. He explained everything about the car, so I felt like I could drive away already knowing my new car. Also, the porter who got my new car ready did a great job!! They even brought my old car into the garage next to my new one so I could move things from one vehicle to the other and helped me move them. A+ More

Melissa made the car buying experience very easy and pleasant. The Forester we were there to test drive was warmed up, freshly washed and ready to go when we got there. I never felt any pressure to make pleasant. The Forester we were there to test drive was warmed up, freshly washed and ready to go when we got there. I never felt any pressure to make a decision about whether or not to buy it which just made it all that much easier and the deal was great. I'm happy to say it's sitting in my garage now and I love it. More

The whole experience, the no haggling good price made me feel at ease. Thanks Autobarn for allowing us to own a top notch vehicle. Our car which we named, Silvia has been everything we hoped for and more. W feel at ease. Thanks Autobarn for allowing us to own a top notch vehicle. Our car which we named, Silvia has been everything we hoped for and more. We know that our next car should we find the need to have one will be bought at your dealership. More

Our experience at Countryside was wonderful! Excellent sales staff and we couldn't be happier with our purchase. Melissa was a joy to work with and made the entire process easy and fun. We were dreading sales staff and we couldn't be happier with our purchase. Melissa was a joy to work with and made the entire process easy and fun. We were dreading dealing with the typical car salesman - as we had bad experiences in the past with a Ford dealership, pushy Reps, hidden price increases, etc. Countryside instead was straight forward and easy to work with. We will definitely be recommending them. More

Terrific new car buying experience! I was there for 3 hours the 1st day, test driving and getting information on options and financial possibilities. Came back the next day asking to see a different car hours the 1st day, test driving and getting information on options and financial possibilities. Came back the next day asking to see a different car and was there another 3 hours with more test driving and ultimately purchasing. Everyone was very familiar with the cars, explained all features and helped me hook up the Bluetooth. At no time did I feel pressured for a decision or for additional options. I can highly recommend this place. More

My mom had been driving her car for 10yrs and really needed a new vehicle. However, she putt it off for several months and as things go, it came down to a single Saturday and about 8 hours to make this needed a new vehicle. However, she putt it off for several months and as things go, it came down to a single Saturday and about 8 hours to make this happen for her. (She is not from the area and needed to drive home on Sunday). Anyway, We had done some research and narrowed the candidates to 4 vehicle models made by 3 different auto manufactures. But, being on such an insane time schedule, there was no way we could drive to numerous dealers to find a vehicle with the needed options without paying a premium price. So I decided to send out an electronic quote request for the vehicles of interest, which listed the options that were important and the purchase time table to all dealerships within 50 miles of my Chicago area home that would carry the 4 models she was interested in... Within minutes my email inbox was filled with 20+ responses from the various dealerships. As we waded through the quotes and compared the information provided we were quickly able to narrow things down to our first choice. Melissa Missbach, the Internet Sales Manager at Autobarn was fantastic! Melissa had provided us with all the information and details in her email response that we needed in order to make a dealership selection, and an informed purchase. Pricing quoted was very competitive with no "surprises" once we arrived at the dealership. Melissa had even lined up several vehicles at the same great pricing for mom to chose from. It was a pleasure buying a car from her and best of all, mom is very pleased with her new vehicle! More

After deciding that we wanted an Outback we started to research dealers. The Autobarn had very positive reviews so we checked out their internet site. We were impressed by their pricing so we called Mel research dealers. The Autobarn had very positive reviews so we checked out their internet site. We were impressed by their pricing so we called Melissa the Internet Manager and made a last minute decision to test drive a car. When we got to the dealership we asked for Melissa. She came out to greet us, was very friendly and asked if we were familar with the new Outback. We told here no and she took us around the corner to show us the model on display. Melissa knows the vehicle and answered all our questions. After the test drive I told Melissa that if the numbers were right we would buy the car. She presented us with a great price, no hassles, no games. It was near closing on saturday and we had a 16 month old with us who was starting to fuss. Melissa and everyone there did their best to make the purchase quick and smooth. The financing went smooth and the sales pitch for the extended warranty was not high pressure and the presentation was 5 minutes, not 40 as I have read elsewhere. Again, everyone was trying to be quick, considerate of the fact that we had a fussy baby while at the same time making sure everything was correct. I would defintely purchase another car from this dealer and melissa. More