The Autobarn Subaru of Countryside

Matt was very attentive to why we were not completely satisfied the last time we visited this dealership and changed us around. We are now fans again. satisfied the last time we visited this dealership and changed us around. We are now fans again. More

Bought a Subaru from Melissa Missbach She was excellent. I just called to talk to her shes gone! Melissa where are you? We want to buy another car from you! excellent. I just called to talk to her shes gone! Melissa where are you? We want to buy another car from you! More

location is one of the factor, there are more model of cars to view onsite, it definely helped to make decision to buy the car easily. cars to view onsite, it definely helped to make decision to buy the car easily. More

We had an excellent overall experience with Adam Szymanowski when we purchased our Subaru Outback in August. He was helpful, informative (knew the answer to every one of our questions), felt he gav Szymanowski when we purchased our Subaru Outback in August. He was helpful, informative (knew the answer to every one of our questions), felt he gave us a good deal and would highly recommend Adam and Autobarn to anyone looking for a new Subaru. More

After a not so good experience with another Subaru dealer in the Chicago area, I gave the Autobarn team a try. Mario was great, very knowledgeable and I left with the impression that I got a fair deal on my in the Chicago area, I gave the Autobarn team a try. Mario was great, very knowledgeable and I left with the impression that I got a fair deal on my new Outback. Really appreciated the extra tips Mario gave and his friendliness and patience with all my questions. More

DO NOT BUY FROM THIS DEALER! I saw a vehicle on their website listed for 27,988; went to test drive in the afternoon. Then decided to purchase the vehicle that same evening and they changed their online website listed for 27,988; went to test drive in the afternoon. Then decided to purchase the vehicle that same evening and they changed their online listed price to 29,988 and claimed that "is was an error in entering the data". They would not even be a reputable dealer and give their original listed price even though it was a "mistake" on their end. I believe this is called the old "Bait & Switch" method of selling vehicles. I don't feel that any dealers should be able to deceive consumers in this way. FYI: They actually did this same thing with several vehicles on their website. More

We were cash buyers for a used Lexus, and needless to say we did not buy the car and would never step foot in this dealership again! From the moment we arrived there were salesmen sitting around playing wit we did not buy the car and would never step foot in this dealership again! From the moment we arrived there were salesmen sitting around playing with their phones acting as if their game of "words with friends" was more important than a potential customer. The salesman Patrick took us for a test drive, however we were very distracted by the warning icons flashing on the dash and Patrick's cell phone ringing off the hook, trying to drive with a missing shifter knob and oh, the candy wrappers and old receipts littering up the car. Upon returning from our test drive we went into the dealership to "meet the manager" who had the typical used car salesman arrogance. The lobby of this place speaks volumes about the quality of service you will receive there. A 20x20 sitting room with two plastic chairs makes one very uncomfortable. Later that night we sent Patrick an email with a few questions about the car, meaning we were clearly interested in this car. We wanted to know about the maintenance history, how many keys came with it, if they could fix a few scratchers... Nothing crazy... This email was sent Friday night and we got a phone call back Monday afternoon. Wow, I guess they are not looking for that quick sale? When I finally spoke with Patrick he was very defensive about my questions, and raised his voice when I questioned how well the mechanics inspect the vehicles. He actually told me, if I wasn't comfortable with his mechanics then when I get the car I could take it to the Lexus dealership myself to get it checked out... On the phone he would talk over me, and when I did get a word in he would talk down to me. Last time I checked a car salesman was supposed to sell a car not argue with the customer? Between my husband and I we have bought about 30 cars in our lifetime and this by far was the WORST experience we have ever had! There are so many dealerships in the Chicagoland area please don't waste your time with this one! More

Patrick was Great! He made the buying process very efficient. We had a nice price from him. Since we are new here, he was so kind that he drove us to the dealership. I did enjoy working with Patrick. efficient. We had a nice price from him. Since we are new here, he was so kind that he drove us to the dealership. I did enjoy working with Patrick. Besides, I do love my new car. More

I would recommend working with Ed Jedlowski Jr. again. He is very down to earth and friendly and truly made the experience of buying a car less stressful. Mr Jedlowski took his time working with the details is very down to earth and friendly and truly made the experience of buying a car less stressful. Mr Jedlowski took his time working with the details and explained everything we needed to know. This is the first dealership that didn't approach us the second we opened the door but began with a smile and welcoming greeting. More

Melissa was terrific ... she was very helpful and responsive in advance of our visit via email,and her in-store attention was great, even though she was handling two customers at the same time. The responsive in advance of our visit via email,and her in-store attention was great, even though she was handling two customers at the same time. The experience couldn't have been better. I recently helped a friend with a purchase of a different brand car, and the experience at Countryside Autobarn was far and away superior to that experience. We'll certainly send our friends here. More