The Autobarn Subaru of Countryside

We came to The Autobarn Subaru on 2/14/2013 (Valentine's Day) and had a very positive experience. We were lucky to have an extremely nice salesman, Mario Nowik. He was very knowledgeable and he (Valentine's Day) and had a very positive experience. We were lucky to have an extremely nice salesman, Mario Nowik. He was very knowledgeable and helpful. He was able to answer all of our questions and was happy to explain the different features on the Subaru. He even shared his Dunkin Donut holes with us. What a great guy! We will definitely recommend our friends to come to The Autobarn Subaru and ask for Mario. He even phoned today to make sure we were happy with our new Forester. More

Jashandeep gave us a tour of the showroom questioning and giving the positive points on the SUV's we were interested in. We were looking toward another Outback. We ended up with Forester which felt like it h giving the positive points on the SUV's we were interested in. We were looking toward another Outback. We ended up with Forester which felt like it had more room inside. Jay encourage us to jump back and forth between the Outback and Forester with the touch and feel test. The service center was able to install trailer hitch while we were there waiting. We were walked through the paper work and taken over to accounting. Part of my price rating (ok) reflects the last minute surprise of the added extended service contract, confusion on the final price and the push for a loan. The shop wanted to charge us for the trailer hitch and installation that we assumed was part of the final price. We came in to see the new cars and not planning to buy that day but things worked out different. More

Make sure you ask for Paul, he was great with the whole process of buying my vehicle and he made sure everything I needed was taken care of. process of buying my vehicle and he made sure everything I needed was taken care of. More

Made the process as easy as possible. Paul was upfront with me on everything from the start. I drove in from 2hrs away and they were respectful of my time and had me on the road as quick as possible. with me on everything from the start. I drove in from 2hrs away and they were respectful of my time and had me on the road as quick as possible. More

I went to the Autobarn Subaru Countryside looking for my first car. I had found a used car online that was a great deal and drove three and a half hours from my hometown to look at it. I called ahead to ve first car. I had found a used car online that was a great deal and drove three and a half hours from my hometown to look at it. I called ahead to verify that the car was there for the price listed. After test driving the car, I was ready to buy it at the price listed online. I did not want the Autobarn certified package which is $2000 extra because I had a limited budget, and free car washes, etc 3.5 hours away would not be beneficial. The salesman went to go negotiate the price with the manager. He returned and said, we can sell the car to you for X dollars. The price he was willing to sell at was $900 over the online price! He had gone to negotiate and came back with a more expensive price than listed. I drove 3.5 hours to see a car within my budget that was a great value for the money. The new price was outside my budget, which was very limited as a graduate student. They made our whole trip a waste of time. The experience, however, became even more shady. I was told someone had listed the car incorrectly online, and the manager hadn't realized it. They showed us the sales bill for the car showing us they couldn't sell the car at the online price though the price on the sales bill was actually less than the price they wanted us to pay. The sales person stated that the manager was actually changing the online price of the car as we spoke. They refused to sell us the car unless we paid this new, higher price. I did not buy anything from them, and wouldn't have even if I could have afforded the new price. They lied about the price being changed online. It was not changed as we left the dealership or later that day. In fact, there is car of the same make, model, and year at the dealership with a premium package and just a few more miles that is listed at only $200 above the online price of the car I wanted to buy, below the price they wanted me to pay. They did not offer for me to look at this car even though it was close to my budget. I suspect this is because they have no intention of actually selling that car for the price listed either. I appreciate honesty and openness which is exactly the opposite of what I experienced at the Autobarn Subaru Countryside. Buyers beware if you are looking to buy a car here; I strongly recommend taking your business elsewhere. More

An excellent car buying experience, Eddie Jedlowski went above and beyond my expectations. I wanted to test drive several vehicles and he had these all warmed up and ready to go rather than having me wait, above and beyond my expectations. I wanted to test drive several vehicles and he had these all warmed up and ready to go rather than having me wait, which was great considering it was of those 10 degree days in Chicago. He explained the features of each vehicle, recommended service, and a quick tour of the dealership so I knew where to go for service or parts. The nicest part of this experience was the lack of sales pressure, he laid out the options and pricing, and let me make my decision. I picked up the car the next day and was in/out of the dealership/financing office in less than 2 hours, which was outstanding. Summary, great salesman, friendly dealership, excellent price, well worth a visit. More

Purchased my 3rd Subaru from Paul Hosman at Autobarn Subaru. This dealership provides excellent guidance with the purchasing process. Paul is knowledgable about the products and is not forceful to make Subaru. This dealership provides excellent guidance with the purchasing process. Paul is knowledgable about the products and is not forceful to make a sale. From the purchase to the service this dealership is second to none. More

Adam was really helpful. He was very funny and I did not even feel like I was shopping for a car! It was a great experience and I would recommend Adam for anyone who is looking for a new or used car. He rea even feel like I was shopping for a car! It was a great experience and I would recommend Adam for anyone who is looking for a new or used car. He really knows what he is talking about! More

I came in to buy a car and Adam was very helpful. He answered all my questions. He made me feel comfortable. It was a pleasent experience. answered all my questions. He made me feel comfortable. It was a pleasent experience. More

Paul Hosen was very kind and helpful. He went out of his way to get the exact car that I wanted and also gave me a great deal. It was my first car buying experience, and he made as simple as possible. way to get the exact car that I wanted and also gave me a great deal. It was my first car buying experience, and he made as simple as possible. More