The Autobarn Subaru of Countryside

Great job, loving my 2015 Forester I recently came in to purchase a new forester, the whole expiernce was great. I wasn't pressured into buying a car and going through the usual salesma I recently came in to purchase a new forester, the whole expiernce was great. I wasn't pressured into buying a car and going through the usual salesman tactics. Adam was great, really knowledgeable and kind, helped me choose the right model for my needs. I was comfortable throughout the purchase and got the best price available. Definitely recommend Adam if anyone is looking for a new car. More

Great Dealership! Jay made the whole buying process easy. I love my new forester and I would recommend Jay and the Autobarn to my family and friends. Jay made the whole buying process easy. I love my new forester and I would recommend Jay and the Autobarn to my family and friends. More

Service Dept did damage to my car now won't make it right I bought a 2012 Audi Q5 from them that clearly needed new brake rotors. They agreed to "fix the brakes". Come to find out, they replaced the rotors I bought a 2012 Audi Q5 from them that clearly needed new brake rotors. They agreed to "fix the brakes". Come to find out, they replaced the rotors and NOT the brake pads, which is big no no. I've spoken with 15 mechanics, including two other Subaru dealerships, who stated emphatically that no reputable dealer would replace rotors and not the pads. Now, with only 600 miles on the new rotors/old pads, the old pads have damaged the new rotors, and this dealership wants me to pay them $600 to replace the pads and fix the damaged rotors - which were only damaged because they didn't replace the pads. Period. Not ONE single mechanic agreed with their approach - not one. And they just keep saying, "well they are just trying to sell you a set of new brakes". Keep in mind, many of these mechanics I found on auto forums, so they couldn't sell me new brakes even if they wanted to. I've told them, I am happy to pay for the pads - I just won't pay for the work to replace the damage they did by doing it wrong the first time. They are argumentative and refuse to listen to me, or read any of the responses I've gotten from the mechanics I've spoken with. So, I've cancelled my service contract because I wouldn't want these idiots doing work on my car = especially a part of the car that is 100% about safety. As a side note, I also thought Paul the sales guy was nice until he became combative with me over this issue. He shook my hand and promised me the brakes would be done to "my satisfaction". Clearly they weren't, AND they've created another safety issue for me. One that is going to cost me $500 to fix. Nicely done, Autobarn. Nicely done. More

GREAT SERVICE AT SUBARU OF COUNTRYSIDE! So excited! I just bought my first Subaru EVER! I love my new car and I couldn't have done it without the help of my salesman, Eddie. He was so helpf So excited! I just bought my first Subaru EVER! I love my new car and I couldn't have done it without the help of my salesman, Eddie. He was so helpful and informative. He answered all my questions and helped me find the right car at the right price. I got a great deal and I am so excited about my new purchase. More

Wonderful new car buying experience I purchased a new 2014 Subaru last week and the salesman working with me was Mario Nowik, who was very professional and experienced. He was patient du I purchased a new 2014 Subaru last week and the salesman working with me was Mario Nowik, who was very professional and experienced. He was patient during the entire process and knowledgeable about the product, passing on information that I didn't even think to ask at the time. I am a completely satisfied customer and would recommend Countryside Subaru to everyone. Be sure to ask for Mario. The rest of the staff that I encountered were also friendly and helpful. More

2014 Crosstrek picked up April 11, 2014 I negotiated for a new Crosstrek on Tuesday April 8th, 2014. It was agreed that I would pick up my new Subaru on Friday April 11th. I was assured I negotiated for a new Crosstrek on Tuesday April 8th, 2014. It was agreed that I would pick up my new Subaru on Friday April 11th. I was assured that my car would be ready to go on Friday. It was but 7 miles later, the CHECK ENGINE light, the TRACTION CONTROL LIGHT and the CRUISE CONTROL icon all came on at the same time. I called my salesman right away and was told that someone from Service would call me within minutes. I did receive a call from Service but now have to return next Tuesday for them to figure out why my dashboard is lit up like a Christmas tree. Not very happy to say the least that I have to take time out of my day to return to have something looked at that should have been properly checked over PRIOR to me taking delivery of my car. We'll see what happens on Tuesday but as of today, I'm not a very happy Autobarn Subaru customer! Mark Warchol More

Great Service, Great Car I went to the Autobarn Subaru looking for a Forester and got so much more. My sales staffer Mario was a pleasure to deal with. He was professional and I went to the Autobarn Subaru looking for a Forester and got so much more. My sales staffer Mario was a pleasure to deal with. He was professional and courteous. I felt like he understood where I needed to be regarding the deal and made every effort to see that we came to an amicable agreement. I would recommend Mario to anyone looking to buy from Autobarn Subaru More

I was looking to purchase a new vehicle preferably a Subaru, because I hear they are great in the snow. Adam was the Sales Consultant that was helping me. He really knows alot about cars and answered al Subaru, because I hear they are great in the snow. Adam was the Sales Consultant that was helping me. He really knows alot about cars and answered all of my questions. He was easy to talk to and very funny. Car buying is normally very stressful and he made it very easy. I would definatly recommend Adam for anyone looking to purchase and new or used car. More

Very knowledgeable and professional service. My car buying experience was very pleasant. I would recommend Subaru in Countryside to anyone looking for a new or used car. Juan S. buying experience was very pleasant. I would recommend Subaru in Countryside to anyone looking for a new or used car. Juan S. More

I purchased a Crosstrek -- love the car. However, the purchase experience at this dealership was very very bad. It was a snowy, Tuesday -- the showroom was empty -- but it took over 4 hours for them to purchase experience at this dealership was very very bad. It was a snowy, Tuesday -- the showroom was empty -- but it took over 4 hours for them to finalize the purchase. During those 4 hours, there was little to no communication. The salesman kept saying "we'll be with you soon." I wanted to see the numbers -- no one would talk to me. There was no negotiating. I was finally ushered into the finance office where the numbers were printed and I was expected just to sign. I had to try to negotiate through the finance guy - it was ridiculous. It still makes my angry to think about how I was treated. I would never recommend this dealership. More