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Texas Direct Auto

Stafford, TX

4.6
1,528 Reviews

12053 SW Freeway Service Rd

Stafford, TX

77477

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1,528 Reviews of Texas Direct Auto

June 29, 2018

Great experience, however Good experience, though I learned a few lessons. I would definitely buy again from TDA, but will not get duped like I did this time. More

by RoyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ayala, Dominick Morales
Jul 06, 2018 -

Texas Direct Auto responded

Hi Roy - thanks for the feedback. While we're happy to hear you had a good experience and will come back to us, we're not happy to hear you felt duped. We will message you privately to see if there's more we can learn from here. Thanks, The Texas Direct team

June 28, 2018

Awesome experience From the moment we walked thru the front door, we were treated with respect and they listened to what we needed. The experience was like none I've eve More

by Wava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Danny Warren, Alex Fuentes
Jul 06, 2018 -

Texas Direct Auto responded

Hi - this is awesome to hear! We pride ourselves on being a different kind of dealership, always putting the customer first. Thanks for the feedback - we appreciate you being a customer. Enjoy your ride! The Texas Direct team

June 27, 2018

Efficient Find the car you want on line. Place the hold deposit on the car. Go to Texas Direct Auto. Drive off with the car you want. More

by Efficientor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Marine
Jul 06, 2018 -

Texas Direct Auto responded

Hi - thanks for the comments. And yes, it's as easy as that! We're glad you had an efficient experience and hope you enjoy your ride! The Texas Direct team

June 26, 2018

Great Experience Fast, easy, friendly environment. Saw what I wanted online, Luis called me right away, no hassle test drive or commitment, straight forward experience More

by dsalinas76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Williamson
Jul 06, 2018 -

Texas Direct Auto responded

Hi - we're happy to hear you had such an easy and smooth experience. This is the way car buying should be! We appreciate your recommendation. Enjoy your truck! The Texas Direct team

June 26, 2018

One of a kind! Love this place ! I have bought three trucks from here. Easy friendly buying Experience I've ever had. This will be the only place I buy Vehicles fr More

by Nathanbandg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio De La Garza
Jul 06, 2018 -

Texas Direct Auto responded

Hi Nathan - thanks so much for the kind words. We're thrilled to hear you've had such a great experience at our dealership and we look forward to working with you again. Enjoy your ride! The Texas Direct team

June 12, 2018

Waste of time Reserved a car while shopping online over the weekend. Submitted a credit app online quickly. Spent about an hour and a half on the phone and uploadin More

by Stuart
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Marine, Etta Kallis
Jun 14, 2018 -

Texas Direct Auto responded

Hi Stuart - we're sorry to hear about this situation as we never want our customers to feel like their time isn't respected. We will message you privately to get more information as our management would like to look into this further. Thanks, Texas Direct Auto

June 02, 2018

Horrible customer service and customer appreciation Experienced horrible customer service and customer appreciation by salesperson Kayla Groden and Supervisor Ron Sandrock. Looking to buy my daughter he More

by Olga P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayla Groden and Supervisor Ron Sandrock , Scott Chesrown
Jun 04, 2018 -

Texas Direct Auto responded

Hi Olga, We're sorry to hear about your experience. We'll message you privately to get more information to see if we can assist you any further. The Texas Direct team

May 28, 2018

Great place to buy a car. Fast,clean,food,nice cars what else can you ask and best costumer and friendly service, thank you juan Pena for all your attention, I will come back More

by Fancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Pena
May 29, 2018 -

Texas Direct Auto responded

Hi - thanks for taking the time to leave your comments. We're happy to hear you had a great experience and we look forward to getting you that Corvette! The Texas Direct team

May 28, 2018

Great Company! Absolutely fabulous people to work with in all aspects. This is the fifth vehicle we have bought at Texas Direct. Jay had several vehicles ready for u More

by manglin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Werling
May 29, 2018 -

Texas Direct Auto responded

Hi - wow! Thanks for being such a loyal customer! We're so glad you had a great experience and appreciate you leaving your comments. Enjoy your rides! The Texas Direct team

May 24, 2018

Fair price...fast service. I was wary about the $500 deposit but the car was clean, no notable issues and a fair price. The process was fast and easy and I was in and out in und More

by gstevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Marine and Ryan Pash
May 29, 2018 -

Texas Direct Auto responded

Hi - thanks for taking the time to leave us a review. Our vehicles sell quickly so the $500 deposit helps make sure the one you want can be yours. We're happy it worked out and hope to work with you again in the future. Enjoy your ride! The Texas Direct team

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