Texas Direct Auto
Stafford, TX
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1,528 Reviews of Texas Direct Auto
Silverado Simplicity Great selection to choose from, staff were friendly and knowledgeable Bernard was helpful in allowing to view and test drive the many options I wa Great selection to choose from, staff were friendly and knowledgeable Bernard was helpful in allowing to view and test drive the many options I was debating for final purchase. More
Purchased my new truck!! I have worked in the industry for over 28 years and have never seen or experienced such a great buying experience. Nothing hidden all out on the table I have worked in the industry for over 28 years and have never seen or experienced such a great buying experience. Nothing hidden all out on the table. Gave me more for my trade than anywhere else and made sure any concerns we had were handled professionally and with professionalism. I highly recommend when you are looking for a vehicle save yourself a ton of time and goto Texas Direct first. More
concern I purchased a vehicle from Texas Direct Auto and traded in mind on the 5th of this month. They told me they would pay off mind in 10 days. That has l I purchased a vehicle from Texas Direct Auto and traded in mind on the 5th of this month. They told me they would pay off mind in 10 days. That has long passed and my vehicle stilled hasn't been paid off as promised. Chased has been calling me cause my payment is pass due for the 14 th of this month. It is now the 18 th and nothing has been done. Therefore you sell great vehicles, but you don't keep your promises to the consumer. this is a problem for me and my credit now. Best Regards G.L. McNeil More
Best car experience! We went to three different dealerships, all the others were a disaster! Out of all the employees here every single person was amazing, I can't say one We went to three different dealerships, all the others were a disaster! Out of all the employees here every single person was amazing, I can't say one negative comment about our experience here. Thank you Texas Direct Auto for making everything so easy and having such amazing employees! More
No pressure! The best experience I’ve ever had buying a car My experience with my sales person was very good. He was very knowledgeable and made my purchase very easy. I like the idea of looking on the comp My experience with my sales person was very good. He was very knowledgeable and made my purchase very easy. I like the idea of looking on the computer for the cars I was interested in and they bring the cars to you. So much better than walking all over the lot and getting all confused. Usually when I purchase a car I leave all stresses out! Not this time. More
Easy transaction. Everything went well. The offer for my car was very good. Vroom did a good job of communicating with me thru the process. Once they picked up the car, Everything went well. The offer for my car was very good. Vroom did a good job of communicating with me thru the process. Once they picked up the car, payment came the next day. Only issue was an address misunderstanding for paperwork delivery. I will recommend Vroom to my friends! More
Great Experience I was able to complete most of my transaction on-line. Picked out the car - then went for a test drive. Giovanni was great. No big pressure to buy, Ca I was able to complete most of my transaction on-line. Picked out the car - then went for a test drive. Giovanni was great. No big pressure to buy, Car was then detailed before I dropped it off the lot. The environment was a little to busy for me, but that was not anybody's fault. The gentleman who completed the deal was very clear on the process and even recommended gap insurance. I had never heard of gap insurance before. He brought it up without hesitation which made me feel he had my best interest at heart. Would recommend Texas Direct Auto to everyone. They were also able to obtain the deal on the terms I requested. They actually gave me a great deal. Vicky More
Quicker than I thought I came 6 years ago and it took forever just to test drive a car. This time we requested info about the truck we wanted everything was ready to go when I came 6 years ago and it took forever just to test drive a car. This time we requested info about the truck we wanted everything was ready to go when we got there. It wasn’t the quickest paperwork ever! I would definitely recommend Texas Direct to everyone buying a used car. More
Great experience Great work, Texas Direct Auto and also their service departament went the extra mile to provide exelent customer service. Will definetely come back i Great work, Texas Direct Auto and also their service departament went the extra mile to provide exelent customer service. Will definetely come back in the future More
Horrible Management WOW, Judging from all the bad reviews, I consider myself to be the lucky one now! I called this dealership to check on availability of a vehicle I fou WOW, Judging from all the bad reviews, I consider myself to be the lucky one now! I called this dealership to check on availability of a vehicle I found online. The operator said I should schedule a test drive so I would not have to wait and they could make sure the vehicle was ready. After driving an hour to get there and arriving at 4:55 PM, I was told that the manager decided to close the dealership at 5 pm due to the rainy weather. I spoke to the manager and explained that they normally close late and their own operator scheduled the test drive. They could have at the very least contacted me to cancel. He said that he made the decision to close early and that was it. He made no effort to make it right or even ACT as if he cared. I asked him what he was going to do to make it right and he said "nothing". There are many good dealers out there. Don't give your hard earned money where it's not appreciated. #BYEFELICIA More