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Texan Dodge Chrysler Jeep Ram
Humble, TX
520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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520 Reviews of Texan Dodge Chrysler Jeep Ram
April 22, 2019
Extremely helpful in purchasing my Jeep and in selling my Au Bo Anderson answered all my questions and continued to be helpful even though my decision process took a long time. I visited the dealership three tim Bo Anderson answered all my questions and continued to be helpful even though my decision process took a long time. I visited the dealership three times before I selected this Jeep. More
by Caron Sue Staney
Employees Worked With
Bo Anderson, John Prince
April 12, 2019
2500 purchase Miguel work really hard to get everything done that I asked for, as I’m not very easy to work with when it comes to purchasing a vehicle Miguel work really hard to get everything done that I asked for, as I’m not very easy to work with when it comes to purchasing a vehicle More
by Treeves
Employees Worked With
Miguel
April 08, 2019
Don’t buy if you’re out of state!!!! DO NOT BUY HERE AT ALL!!!! They have god awful financing! They also royally messed up my title & registration! First I told them my van needed to b DO NOT BUY HERE AT ALL!!!! They have god awful financing! They also royally messed up my title & registration! First I told them my van needed to be titled & registered in Oregon... apparently they used my address but put Texas as the state! I've been waiting for my registration & plates for 4 months!!!! I've called every month & they keep saying they are working on it... so I finally broke down & called the Oregon DMV & asked what they needed to approve my title & registration. They said they never got anything for my vehicles VIN number. So then I called USAA who I insured under. They also didn't have the title or any paperwork for the sale... so I called the Texas DMV... they had the vehicle titled but here's the biggest shocker... THE TITLE ISNT IN MY NAME!!!! So now I'm at the DMV trying to figure out who owns my van that I've been paying on & why this dealer thought when I paid them Oregon tax & registration that I was registering in Texas & have my Oregon address all over the paperwork I signed! I was just staying in Texas with my mom for the winter & well now I'm stuck here since I can't drive my new van up to Oregon!!!!! More
by Shipwreckpanda
Employees Worked With
Tom Huberty
April 03, 2019
Crooks! Advertised internet price is not what you get when you go here. $35,513 +TTL is what they have for 2019 Grand Cherokee. However, when I ask the manage Advertised internet price is not what you get when you go here. $35,513 +TTL is what they have for 2019 Grand Cherokee. However, when I ask the manager to honor that price, he says that’s BEFORE the extra add-on stuff. Really? Nowhere in the online add does it say " TTL+Addons"! They wanted $40222 drive off, and refused to honor their online advertised price. I have pictures of their online price along with picture of their 40222 offer. My math is pretty solid (Engineer) and TTL on $35,513 does NOT equal $40,222!!! More
by ChiefBigDummy
Employees Worked With
Frank
March 17, 2019
Service Like No Other The service I received today from Gerardo was unprecedented. He listened to what I was looking for kept it in my budget and found the right vehicle. The service I received today from Gerardo was unprecedented. He listened to what I was looking for kept it in my budget and found the right vehicle. He was not pushy but understanding Definitely Best Service I have Received buying a new Truck. Thank you sir Yes I’m given him 5 STARS More
by HarleyGuy
Employees Worked With
Gerardo
February 23, 2019
Grateful Because Jordan Johnson was very helpful and patient. I definitely recommend this dealer for friends and family, my experience with the sales person Because Jordan Johnson was very helpful and patient. I definitely recommend this dealer for friends and family, my experience with the sales person was very satisfied More
by Lizeth
Employees Worked With
Jordan Johnson
January 18, 2019
Lemon I have never written a bad review but here it goes! I bought a 2015 Jeep renegade about two months ago. My Jeep only had 15000 miles on it and I was t I have never written a bad review but here it goes! I bought a 2015 Jeep renegade about two months ago. My Jeep only had 15000 miles on it and I was told it was certified through their service department. After two months and only 2000 miles driven by me, my Jeep started to smoke and smelled like it was gonna catch on fire! Texan Dodge chrystler Jeep did nothing to help me. They pretty much told me it was my problem to fix the vehicle! My vehicle still has paper tags on it! Buyer beware... Please go somewhere else to get a "certified" used vehicle. Texan is just as bad as all the smaller car lots! Go somewhere else if you want good customer service and a reliable vehicle! More
by Lee
Employees Worked With
Used car
December 31, 2018
Best experience ever!! I had a great time at dealership,everyone was so helpful.I to a picture with all the sales reps and Donny Lee was oh so very helpful.He walked me thr I had a great time at dealership,everyone was so helpful.I to a picture with all the sales reps and Donny Lee was oh so very helpful.He walked me through the basics and put my phone and radio in sync.Thank you so much! More
by Lyd
Employees Worked With
Donnie Lee
December 19, 2018
Sales Great service and customer experience thanks to Mauro in finance he was always happy the sales person was great to , I be back for another truck Great service and customer experience thanks to Mauro in finance he was always happy the sales person was great to , I be back for another truck More
by Lalopfs51
Employees Worked With
Mauro
December 12, 2018
Service Department Trey Wilmore is one of the service advisors and I was very dissatisfied with my care and service at Texan Dodge, Humble. I had warranty work complete Trey Wilmore is one of the service advisors and I was very dissatisfied with my care and service at Texan Dodge, Humble. I had warranty work completed which require them to open the dash. They did do the warranty work fine but putting the dash back together left me with the air conditioning flow not correct. The initial service helper said they would have to talk to the service manager. told me they did not do this. I spoke to the service manager and he claimed they did not work on it and I would have to schedule a service to correct it. Not sure why I would have to pay for a service when it was working fine before the recall maintenance. I had also purchased a three package for car wash, oil change and tire rotation package. The first change the came and informed me of the vehicle requiring a hundred thousand tune up and cost me over $1,000.00. The second time I went for the oil change, tire rotation and wash, I was informed of service required near $860.00. My last stop for oil change, tire rotation and wash resulted in a recommendation for my engine tune up again, along with fluids changed for $1059.98; cabin filter change, wipers, and tire balance for $164.90; tune rec. 100k, fuel injection, and engine decarb for $450.00; ending total $1804.80. I personally changed the cabin filter earlier fall, I had two new tires and a alignment and they told me it was required again. This sale pressure is like when I was working retail and the manager told me to work at getting a $100.00 dollar additional basket. Worse thing is Texan Dodge just completed my engine tune up. More
by Service
Employees Worked With
Luis Rivera, Lazina Holiday, & Chandler Helm
