Texan Buick GMC
Humble, TX
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707 Reviews of Texan Buick GMC
Texan GMC service department manager and staff don’t care about their customers. They are just out to make a quick buck and take advantage of their customers. I saw a big change over the past three years a about their customers. They are just out to make a quick buck and take advantage of their customers. I saw a big change over the past three years after the new manager/director Lazaro Rivera took over the department. I hate going to this dealership when I’m having car issues. If I have to leave it to be repaired I gotta come out of MY pocket for a rental. Audi, BMW, and Lexus will offer a loner to use while repairs are being done. ( Foreign dealerships) But these good ole USA dealerships Texan GMC and several others ain’t worth 💩. I’ve bought 3 vehicles from Texan in the past and I can proudly say I won’t buy a 4th one because of the service department. I’ll take my hard earned money elsewhere. More
I went in without appointment and was cheerfully and quickly registered to have my car checked for annual checkupby Abe Lopez. Had a comfortable wait and a cup of good coffee. It's always a pleasure to quickly registered to have my car checked for annual checkupby Abe Lopez. Had a comfortable wait and a cup of good coffee. It's always a pleasure to bring my 10 year old car Texan Buick, they keep her very healthy, Abe always makes me feel like I'm special!! More
We have used Texan Buick service for many years and found you to be timely, courteous, friendly and knowledgeable. However, brought the car in last week to be serviced because engine light and another repair you to be timely, courteous, friendly and knowledgeable. However, brought the car in last week to be serviced because engine light and another repair light was on. Car was kept abt 3days, thought problem had been taken care when picked up. However, just one of service notification lights was solved but engine light is back on as of yesterday. So I’m disappointed abt this inconvenience because it looks like additional money for more repair. However, the salesman/service person Travis was courteous and tried to be helpful. In short, Texan Buick, our vehicle still has the engine light on and needs to be repaired. What else can I say…we already paid for service/repairs, but... More
Very prompt, quick service and truck wash was outstanding! They have serviced my truck since it was new and will continue to do so. outstanding! They have serviced my truck since it was new and will continue to do so. More
DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE! !!!!!! I have been to this dealership several times, and every single time I have had issues due to the techs working on my vehicles and not doing !!!!!! I have been to this dealership several times, and every single time I have had issues due to the techs working on my vehicles and not doing the job right. STAY CLEAR OF THESE GUYS! More
The dealership is well kept, and all of the staff I met were very nice. They made my deal happen and my salesperson was the best. Definitely check it out! were very nice. They made my deal happen and my salesperson was the best. Definitely check it out! More