Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Texan Buick GMC

Humble, TX

4.2
710 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

Directions

By Type

710 Reviews of Texan Buick GMC

August 31, 2023

This was the best automotive buying experience I in my long tenure of car buying More

by chad3657
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez, Madison Spencer, Beth Patlan
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

August 31, 2023

Humberto is always quick, friendly and helpful when needed. You need more of him! Thank you! More

by awest369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Texan GMC Buick Team

August 31, 2023

After two and one half weeks of looking for my car they found the right one for me More

by Jeannette.thompson1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel and Mario, Beth Patlan
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Texan GMC Buick Team

August 30, 2023

The Texan GMC service team always does a great job on the vehicle. Gunner is a top notch communicator and keeps me in the know as they work on action items. More

by BILLYCROY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner in service , Madison Spencer, Beth Patlan
Report | Print
Sep 01, 2023 -

Texan Buick GMC responded

Billy, thank you for the awesome feedback! Gunner is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Texan GMC Buick Team

August 29, 2023

A large open layout that has a variety of different vehicles in stock and friendly staff More

by garyk1933
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Garcia, Beth Patlan
Report | Print
Aug 30, 2023 -

Texan Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Texan GMC Buick Team

August 29, 2023

The service manager was very efficient and helpful with my required services. She completely explained the process and made sure I was happy. More

by dtmcneil79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Aug 30, 2023 -

Texan Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Texan GMC Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Texan GMC Buick Team

August 28, 2023

Do not waste your time, very unprofessional dealership. They advertise cars at a great price and then add on over $3000.00 in fees under "Addendums" not including taxes and title. Typical bait and switch. More

by dawnhammond2002
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Williams, Beth Patlan
Report | Print
Aug 30, 2023 -

Texan Buick GMC responded

We strive to provide a positive car-buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving me a chance to make things right, we invite you to contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

August 27, 2023

Great service and professional. Very quick service provided and prompt response on my vehicle repair More

by deberrygroup62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 30, 2023 -

Texan Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Texan GMC Buick Team

August 27, 2023

Fast and efficient with the work performed. Honest about my tires and what to do with them. More

by WAYKAR1297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Aug 30, 2023 -

Texan Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Texan GMC Buick Team

August 27, 2023

Diagnosis on vehicle was incompetent and erroneous. Service advisor didn't follow up with customer More

by Amajagonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Humberto at service department
Report | Print
Aug 29, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Texan GMC Buick Team

1
...
53
54
55
...
71