
Texan Buick GMC
Humble, TX
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707 Reviews of Texan Buick GMC
I typically deal with Travis and has always been excellent! He is customer focused, listens well, pleasant to deal with, and goes above and beyond to do the right thing. I've had limited interacti excellent! He is customer focused, listens well, pleasant to deal with, and goes above and beyond to do the right thing. I've had limited interaction with Abe and he was awesome as well! I typically do not give 5 star ratings regarding service in most instances simply because customer service at most places anymore is poor or non-existent at best. However, the experience with Texan has been very good every time over the past 3.5 years. these folks check all the boxes for a 5 star rating based on my experience. Recommend. More
Serv Advisors do not greet you or ask how can they help you. You stand there waiting. Kept my car for 1 week, nothing was done to the car, because it was not showing anything wrong on the screen. Di you. You stand there waiting. Kept my car for 1 week, nothing was done to the car, because it was not showing anything wrong on the screen. Did not qualify for a loner. Call service manager and left messages, he did not return my call. More
The waiting area is comfortable and I appreciate the coffee and water that is provided, but, I waited 2 hours for an oil change and tire rotation. I also appreciate the car wash. coffee and water that is provided, but, I waited 2 hours for an oil change and tire rotation. I also appreciate the car wash. More
I have been with this dealership for years and they have always taken care of me with the best hospitality. Always have made me feel as if I was family. Bought my first car with them and all my other cars a always taken care of me with the best hospitality. Always have made me feel as if I was family. Bought my first car with them and all my other cars as well. Service department is great as well. Victor is the best. Always keeps me updated for everything I need on my car. More