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Texan Buick GMC

Humble, TX

4.2
707 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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707 Reviews of Texan Buick GMC

January 11, 2024

Oscar did a great job showing around and Roy did a great with the financing. We had such a great experience that my dad bought a truck from Oscar and Roy as well. More

by eallen1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar in Sales and Roy in Finance, Madison Spencer, Beth Patlan
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Jan 12, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you and your father again down the road. Sincerely, The Texan GMC Buick Team

January 10, 2024

Dealership is great, some service advisors great, some are not. Sold vehicles cause of this. More

by fosterr1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Jan 12, 2024 -

Texan Buick GMC responded

We are glad to hear that your time with us has been an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Texan GMC Buick Team

January 09, 2024

Good customer service, fast response, and concerned about helping their customers with any vehicle issues. More

by SRAWSON
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

We are ecstatic to hear about your positive experience with us! We will share your feedback with our team and hope to see you again soon! Sincerely, The Texan GMC Buick Team

January 09, 2024

Friendly service with no pressure, my sales person was very knowledgeable and well versed on the process and product. More

by flallen37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Texan GMC Buick. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

January 09, 2024

Trinity Pierce did a fantastic job with my transaction. Roy in finance was awesome as well. Both of them made sure my visit was smooth and fast. A+ More

by philip.connor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Pierce
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

Philip, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Texan GMC Buick Team

January 08, 2024

The sale went flawlessly, I feel Mario new his product very well. As for the additional add ins your dealership includes, I think this should be a negotiating point not something that is automatically bu More

by SJAHNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Esquivel, Beth Patlan
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us if you would like to discuss this matter further. We hope to talk with you soon. Sincerely, The Texan GMC Buick Team

January 06, 2024

Excellent attention from the advisor Humberto and the weather was a long time but my truck turned out very well More

by CHARQUITOLUCIERNAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Jan 08, 2024 -

Texan Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you thanks to Humberto! Please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

January 06, 2024

Great service, people are very helpful and nice. They don't pressure you to buy, they try their best to help you. More

by rodriguezsergio.m.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Torres , Beth Patlan
Report | Print
Jan 08, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us, rodriguezsergio.m.sr! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

January 06, 2024

Went in for routine service. Staff was very pleasant, got me in before my appointment time, and finished quickly. More

by DAVEJOHNSON1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Itzel in Service
Report | Print
Jan 08, 2024 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

January 05, 2024

Robert Garza was a great and easy to work with; he answered all our non stop questions. We did out source financing and did all of that electronically. So we just showed up to sign dealership docs and More

by khughes330
Recommend Dealer
Yes
Employees Worked With
Robert Garza
Report | Print
Jan 08, 2024 -

Texan Buick GMC responded

Thank you for your kind words! Robert is a great asset and we are glad to hear he provided an excellent experience for you. Sincerely, The Texan GMC Buick Team

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