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Texan Buick GMC

Humble, TX

4.2
707 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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707 Reviews of Texan Buick GMC

February 05, 2024

Polite,professional and prompt. Staff took the time to ensure all my concerns were taking care of. More

by jhollowell53.jh
Recommend Dealer
Yes
Employees Worked With
Service Department
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February 04, 2024

I brought my truck in 3 times since thanksgiving for AC and power/battery issues; each time something was repaired but they failed to diagnose the real problem and instead contributed to more problems and More

by greg.hanggi
Recommend Dealer
No
Employees Worked With
Humberto and Travis
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Feb 05, 2024 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

February 04, 2024

I’ll only recommend it because they had the actual vehicle I was looking for. Other than that, I’d have gone to one closer to home. They did not “make-ready” my new vehicle as promised. More

by jmkelley08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
These are not the employees I worked with.
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Feb 05, 2024 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

February 04, 2024

Problem resolve in a timely fashion. Gunner worked my extended warranty successfully. The concierge service is important to me. More

by shelby.ntx
Recommend Dealer
Yes
Employees Worked With
Gunner
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Shelby. Sincerely, The Texan GMC Buick Team

February 04, 2024

The best online car buying experience I have ever had by far Thanks again Kim More

by JACKSON1717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you so much for your glowing review, Jackson! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team. Sincerely, The Texan GMC Buick Team

February 04, 2024

Great staff! And salesman! Worked with us on getting our vehicle!! Very happy with our Enclave!! More

by fhdz4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your Buick Enclave! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Texan GMC Buick Team

February 03, 2024

Great dealer they treat you as a family professional people working there I really recommend this place the inventory is great the best gmc dealer in town I will said in the whole state More

by arias324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucho , Madison Spencer, Beth Patlan
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Texan GMC Buick! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Texan GMC Buick Team

February 03, 2024

Handled majority of communications through text arrive at dealer and finalized paperwork within a short amount of time. More

by MPRUITT458
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Madison Spencer, Beth Patlan
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Texan GMC Buick Team

February 03, 2024

Been getting my old vehicle serviced there for a few years. It was a no browner to but from there. Great purchase More

by rhubencoffee79
Recommend Dealer
Yes
Employees Worked With
Mario
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February 03, 2024

My vehicle was making a strange noise. Problem was diagnosed as a faulty muffler. A loaner car was approved by Jessica while my vehicle was being fixed. More

by THEHAPPYLALS
Recommend Dealer
Yes
Employees Worked With
JESSICA CLONINGER
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

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