Texan Buick GMC
Humble, TX
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707 Reviews of Texan Buick GMC
The team was good at making the sale I got my truck home amd a week later the catalyst converter light turned on amd it is throwing a few more codes I called and the Texan team said if I buy the parts they amd a week later the catalyst converter light turned on amd it is throwing a few more codes I called and the Texan team said if I buy the parts they would install them I know the truck is used but I would like to know if Texan doesn’t put vehicles through a rigorous diagnostics or is it perfectly legal to sell used vehicles that you haven’t put a hundred miles on before reselling More
I took my wife's car in for warranty work. The only problem I had was with the available lady working at the service desk. She was not interested in assisting me, she was more concerned abou The only problem I had was with the available lady working at the service desk. She was not interested in assisting me, she was more concerned about eating her breakfast at her workstation. She passed me to a very helpful gentleman who was very busy at the time. I had to wait for him to finish his original tasks before he could assist me. Again, he was doing all he could do to get me into the system for the factory left out item warranty installation. More
Within the past 3. 5 years I've purchased two new trucks from Texan Buick GMC. While I've enjoyed the driving experience of the two vehicles I am less enthusiastic with 5 years I've purchased two new trucks from Texan Buick GMC. While I've enjoyed the driving experience of the two vehicles I am less enthusiastic with the service I have received. Within one week of me purchasing a 2024 Sierra 1500 I scheduled an appointment to have the vehicle looked at because of noise distractions within the dash and grinding/rubbing in the steering wheel. During the scheduling I agreed to wait for the vehicle until work was completed. Upon check-in I was told that the the Service Department was 2-3 days behind and that I would need to leave my vehicle up to 72 hours and that the vehicle may not get serviced until such time. I asked if a loaner was available but was told the 2024 Sierra needed to be looked at beforehand to determine if it was under warranty before a loaner can be authorized. I would like to think the entire vehicle is still under warranty!! No service was done to correct issue. More
I had a coupon that needed to be approved, and it was. .. yayyy!! Wait time a little longer than expected but probably due to a quick wash job that was done. Thanks. .. yayyy!! Wait time a little longer than expected but probably due to a quick wash job that was done. Thanks. More
Everyone seemed way too busy to help you. One time I was just standing there and nobody even spoke to me. They should definitely work on making people feel welcomed and cared for. One time I was just standing there and nobody even spoke to me. They should definitely work on making people feel welcomed and cared for. More