Terryville Chevrolet

Service is GREAT!! Don has always been my guy at the dealership, I work with when I want a pain free experience to get what I need accomplished in a timely fashion and h Don has always been my guy at the dealership, I work with when I want a pain free experience to get what I need accomplished in a timely fashion and he always works around my schedule. This last time I worked with Billy and it was like working with Don's twin. Extremely professional experience and Billy explained everything that needed to happen. It took a few test drives for the problem to repeat itself but he didn't give up on finding the issue and getting my truck repaired in a timely fashion. I would have to say the strongest department at the dealership would have to be the service department. More

Very friendly and good communication, I would recommend to friends and family. I felt very safe when picking up the my car, everyone was wearing a mask. to friends and family. I felt very safe when picking up the my car, everyone was wearing a mask. More

My 3rd time buying a vehicle from Terryville Chevrolet. My experience again was completely happy with everything. From my awesome sales guy Bob to my equally awesome finance guy John. You guys have made me My experience again was completely happy with everything. From my awesome sales guy Bob to my equally awesome finance guy John. You guys have made me a customer for life. Thank you for my amazing new truck. 2 snaps for you all ⭐️⭐️⭐️⭐️⭐️ More

General maintenance Satisfied with experience over the years both with service dept. and sales wish to continue doing business. Hours are good and transportation if need Satisfied with experience over the years both with service dept. and sales wish to continue doing business. Hours are good and transportation if need is good. More

Perfect surprise! I had my car in for detailing; free on the Platinum plan. I was very pleased that they took the initiative to look at my oil percentage, changed my oi I had my car in for detailing; free on the Platinum plan. I was very pleased that they took the initiative to look at my oil percentage, changed my oil, and secured my license plate. Beautiful service in a world that struggles with customer service!!!!! More

I love Terryville Chevrolet for all my vehicle needs. From sales to service always friendly prompt service. I will be a lifelong customer. Even my dog Bella loves to go. From sales to service always friendly prompt service. I will be a lifelong customer. Even my dog Bella loves to go. More

Great Service Team! Don has taken care of me and my many vehicles for almost five years now. Knock on wood, I've only had to come in for scheduled maintenance, but when I Don has taken care of me and my many vehicles for almost five years now. Knock on wood, I've only had to come in for scheduled maintenance, but when I'm there, I'm always bugging him about something performance related, or what the next PM visit will entail. And no matter how many questions I might have, he is always willing to take the time to explain the answers to me. What is so impressive about Terryville Chevrolet's Service Department is everyone I have ever encountered are friendly and go out of their way to be helpful. Enthusiasm is contagious. And I believe you can thank Don for either creating or carrying on this culture. Thanks to all, Sincerely, Tom Doyle More

Purchased extended warranties on my Malibu...several, was told everything would be covered for the next five years or 125,000 miles....everytime I go to use it , It is either denied or requires a lot of eff told everything would be covered for the next five years or 125,000 miles....everytime I go to use it , It is either denied or requires a lot of effort....hard to get courtesy vehicle...extended waits...General manager very rude!! More

The staff I came into contact with were very friendly and helpful. They kept me informed of the progress of my vehicle and checked in with me before doing any extra repairs. helpful. They kept me informed of the progress of my vehicle and checked in with me before doing any extra repairs. More

Thank you terryville Chevy service..randy...for fixing my tahoe..the power steering system and the starter problem. Your mechs found the problem and took care of it.working with Chevy customers service. Mat tahoe..the power steering system and the starter problem. Your mechs found the problem and took care of it.working with Chevy customers service. Matt..when northwest hills in torrington ct. Left me out in the cold and ignored me and the vehicle problems. And refused to service the tahoe. Because they could not find the problem. Terryville Chevy service department is a pleasure to work with and I highly recommend this dealership when you think of buying or servicing your vehicles...thank you John Novak More