Terryville Chevrolet
Terryville, CT
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942 Reviews of Terryville Chevrolet
The service was completed in the given time frame. They also checked for recalls and did the ones that were outstanding. My experience was very pleasant. Joe from Oxford. also checked for recalls and did the ones that were outstanding. My experience was very pleasant. Joe from Oxford. More
oil change tire rotate was fast great service quick it was nice to see friendly staff don and rick were very helpful the waiting room was very clean and inviting with the big screen great service quick it was nice to see friendly staff don and rick were very helpful the waiting room was very clean and inviting with the big screen tv More
Super friendly and great service went for an oil change and they had it done so quick!! Everyone was extremely friendly as well as very knowledgeable!! and they had it done so quick!! Everyone was extremely friendly as well as very knowledgeable!! More
Leasing Silverado Love my new truck, thanks for finding the right color. I know i am picky, but for the amount of money I am spending a month oh well! Love my new truck, thanks for finding the right color. I know i am picky, but for the amount of money I am spending a month oh well! More
Its very rare to get a 2nd chance to make a 1st impression. I have to be honest it takes a lot for me to give five stars, and do these reviews... However when someone actually goes out and earns it, and trea I have to be honest it takes a lot for me to give five stars, and do these reviews... However when someone actually goes out and earns it, and treats me the way I want to be treated. It's worth it. I will admit, I was very hesitant to bring the car in for service, the sales experience was just terrible, however John in finance was great, but I vowed to never go back that day. I didn't feel appreciated, and when problems occurred during the sales process, and I brought them to the attention of others. I was treated like crap, and I was given excuses honestly I lost interest and it ruined my experience. The day I picked up the car, all the salesman did was hand me the keys and the owners manual, he didn't show me the vehicle and its options like you would do on a delivery inspection, and we never even set up the OnStar account. I have to admit I was surprised how the delivery Inspection went. To treat someone the way they treated me was just disgusting. It was pretty obvious he was holding a grudge, but the general manager was no better, because on that day when I greeted him, you can tell he didn't want to be bothered with me either, and that's OK, even though the situation was resolved amicably, however I am not an idiot, and I pretty much figured it how the car operates through trial and error on my own. When a problem occurred with the car I was hesitant, but I work in the area and it was convenient, and I decided to give them a shot, after talking to the girl on the phone, because I shared all the above with her, and she talked me into it, and we made the appointment. On that day, I pulled up and brought the car into there garage, and was greeted by Bill, he couldn't be more friendly, and while they were working on my car, he kept me updated, and went over and above for me. I have to admit I am glad I took the chance and gave Terryville Chevrolet another opportunity, because it was the service I received from Bill that impressed me the most and the management team at Terryville Chevrolet should know that it was Bill that earned them a second chance to earn my business again possibly in the future. More
Although the detail was done very nicely I found myself waiting again too long. I dropped my truck off on Thursday at 4:30 and told the service people that I would be back by 4:30 on Friday. I ended up wai waiting again too long. I dropped my truck off on Thursday at 4:30 and told the service people that I would be back by 4:30 on Friday. I ended up waiting till 5:20 before my vehicle was ready. For future service appointments I would appreciate my vehicle being ready when I get there More
Service to my vehicle On time service all my questions were answered I had a issue with my tailgate operation and the service rep went out of his way to resolve the issue On time service all my questions were answered I had a issue with my tailgate operation and the service rep went out of his way to resolve the issue More
Every thing was excellent I was told everything that was done to my car Very helpful The girl that was talking to very good explanation. done to my car Very helpful The girl that was talking to very good explanation. More
I received very good service at Terryville Chevy. The sales people were friendly and curtius and very helpful. I was happy with the service I received. sales people were friendly and curtius and very helpful. I was happy with the service I received. More
They were very helpful in getting a car fire me .the salesmen and the financial mgr went to great lengths to get me a loan for vehicle thank you so very much salesmen and the financial mgr went to great lengths to get me a loan for vehicle thank you so very much More