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Terry Volkswagen Subaru

Lynchburg, VA

4.7
58 Reviews

19134 Forest Road

Lynchburg, VA

24502

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58 Reviews of Terry Volkswagen Subaru

December 26, 2023

I can only praise Vernon! Because of his attention to my best friend who bought a 2024 crosstrek, 2 weeks before me, via his help...I called him and told him what I wanted. He More

by sharonlester88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
vernon ward
Dec 26, 2023 -

sharonlester88 responded

Yay!!! Happy Customer here!

November 30, 2023

Wow! Where do I start? Soon after my wife and I arrived at the dealership nearly 3 years ago, we were greeted by Sales Professional, Carl Jones (better k More

by 123eagle1eye1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl “C.J.” Jones, mark dalton
Nov 30, 2023 -

123eagle1eye1 responded

Thanks once again for another supper service experience today. Met another great service advisor, Cole Crumpler!

October 09, 2023

I was charged $26 for a taillight bulb that should've been free since I paid this dealership $3,000 for a repair job before. More

by ileanag53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get a name
September 27, 2023

The Outback we wanted and a terrific sales associate named Dirk Beasley. Best auto buying experience we have ever had. More

by Bucky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Beasley
Sep 27, 2023 -

Terry Volkswagen Subaru responded

Hi Bucky! It's fantastic to know that Dirk and our team at Terry Volkswagen provided you with the best auto-buying experience! Enjoy your new Outback.

September 06, 2023

Absolutely no pressure or hurry. Based on my experience when I purchased a previous Subaru from Terry and had it serviced there, I would not go to any other dealership to purchase a More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam, randy enloe
Sep 06, 2023 -

Terry Volkswagen Subaru responded

Hi Mike, we're so glad to know you had a pressure-free experience at Terry Volkswagen. It's great that our service has kept you coming back! Thanks for your loyalty and support.

August 28, 2023

I have a problem with the service department everytime I have it serviced or inspected. A few weeks ago when I went to have the oil changed and get it inspected they called said I had to have new front wind More

by jim1val2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
July 17, 2023

We started our search for our new car almost 1 year in advance. After lots of reviews we decided on a Subaru Crosstrek. We visited Terry Subaru numerous times dealing with Veron who was very nice and answ More

by jewarner1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deanna, The business mgr. (sorry forgot his name), vernon ward
Jul 18, 2023 -

Terry Volkswagen Subaru responded

Thank you so much for choosing Terry Volkswagen and taking the time to leave such a kind review. We're glad that Veron was able to assist you throughout your car search and provide a pressure-free experience. It's great to hear that Deanna also took the time to go over all the features with you. We appreciate your business, and if there's anything else we can do for you in the future, please don't hesitate to reach out! Have a fantastic day!

June 05, 2023

Reliable and honest dealership. No high pressure sales. Only drawback is limited inventory due to demand for Foresters and the global supply chain issues. However, custom order arri More

by ScoobySubie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon Dalton, randy enloe
Jun 08, 2023 -

Terry Volkswagen Subaru responded

We understand it's hard to wait for such a fantastic vehicle, but we're glad it arrived faster than expected. We know you'll love your new Subaru Forester and look forward to working with you again! Thank you! - Terry Volkswagen

April 12, 2023

Great Dealership. Everyone was great. Salesman Adam Nickerson is the best, he went over and above to help me. I would highly recommend Terry Automotive More

by cheryl.walton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nickerson
Jun 08, 2023 -

Terry Volkswagen Subaru responded

Thank you for the kind feedback, Cheryl! We're happy to hear Adam & the team exceeded your expectations and we hope to see you again next time here at Terry Volkswagen!

October 19, 2022

Great management and great service. Always ready to take care of my service needs and do it right the first time. More

by mikie13_44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
3
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