Temecula Nissan
Temecula, CA
Filter Reviews by Keyword
By Type
2,704 Reviews of Temecula Nissan
Very professional The people are great and know what they are doing and don't give you the run around and they fix what needs to be fixed The people are great and know what they are doing and don't give you the run around and they fix what needs to be fixed More
I got my dream car with the help of excellent salesmen My past dealings with salesmen have been with pushy, aggressive people who made me walk out. Greg and Glenn took care of me and made the experience pl My past dealings with salesmen have been with pushy, aggressive people who made me walk out. Greg and Glenn took care of me and made the experience pleasurable.They tried everything they could to put me in my new car. They were thoughtful and really fought for me. Thanks to them! More
Excellent Service Advisor-Victor Fernandez Initially I had a hard time setting up an appt. I spoke with someone on Chat who said she would set the appt for me & I would be receiving a confirmat Initially I had a hard time setting up an appt. I spoke with someone on Chat who said she would set the appt for me & I would be receiving a confirmation call but nothing. I then tried online and again, I would be receiving a confirmation but nothing. I finally called the dealer, Victor Fernandez took the call & promptly scheduled my service date. Victor was there to check my car in for the 15k maintenance on the service date. He was personable and professional. My car was ready before the time promised. Hooray! I've dealt with several Service Advisors over the years at this dealer. Victor by far was the most efficient. Will only work with him from now on. I'm rating the experience a 5 bypassing the appointment issues because Victor made up for the issues with Chat & online. More
Service Customer service was good and work was done in a reasonable amount of time. After I paid for the service and it’s time to pick up my car it took appro Customer service was good and work was done in a reasonable amount of time. After I paid for the service and it’s time to pick up my car it took approximately 10 minutes before I was entertained. There is only one service advisor with 3 customer in line waiting. Overall experience was good. More
Oil change and tire rotation I always look for Alex, he does a good job of doing an overall pre-inspection and explaining anything to me that he notices. (25) I always look for Alex, he does a good job of doing an overall pre-inspection and explaining anything to me that he notices. (25) More
Excellent! I took my Nissan Pathfinder in cus there was a noise coming from the engine.. Turned out to be the transmission..I was helped by a young man named Vic I took my Nissan Pathfinder in cus there was a noise coming from the engine.. Turned out to be the transmission..I was helped by a young man named Victor..This guy saw the stress I was going through and did EVERYTHING & ANYTHING in his power to help me.. He explained Everything to me,He always kept me in loop of whats gonna happen..He made sure This single,Working, Mother didn't go 1 second without a car... I highly recommend this dealership & I highly recommend you get your Car serviced here.. These guys are honest & caring.. Thank u all in the service department & GOD BLESS U VICTOR.. U ARE TRULY AMAZING More
Oil change and tire rotation Customer service always friendly and informative. Still think 2 hours is a long time for an oil change, but I brought work to do to pass the time. Customer service always friendly and informative. Still think 2 hours is a long time for an oil change, but I brought work to do to pass the time. More
Great -Alex was our service manager. Anticipates our needs and ensures that all of our service needs are met. The car was clean and delivered as promised. -Alex was our service manager. Anticipates our needs and ensures that all of our service needs are met. The car was clean and delivered as promised. More
Great customer service Victor is always so helpful and on top of things! I appreciate it! I know coming to this location will always be the best option! Victor is always so helpful and on top of things! I appreciate it! I know coming to this location will always be the best option! More
Very effecient Service staff very friendly and effecient but could improve on communication. Even if no news yet on repair then communicate no news within 24 hours. Service staff very friendly and effecient but could improve on communication. Even if no news yet on repair then communicate no news within 24 hours. More