Temecula Nissan

Don’t go here for service! When I purchased the car they didn’t have the tire key for me. I was told it would be mailed to me.For three months I tried to get someone to tell me When I purchased the car they didn’t have the tire key for me. I was told it would be mailed to me.For three months I tried to get someone to tell me when I would get it since it still hadn’t arrived. I was only responded to once with “I’ll get it out asap.” I later found out the person who sold me the vehicle no longer worked there which is why I was ghosted and my requests were no longer being responded to. After my third attempt to finally get it sent to me I was told I would have to take the car in to get it fitted. Since I lived in San Diego, I had to drive back to Temecula (about 70 miles round trip) to get it. I was told I couldn’t go to a dealer closer to me because only they would have it for my specific vehicle. The people I finally spoke to about all this basically blew me off and just said this was how it had to be. I spoke with a manager who offered to fill up my tank for all the back and forth over the 3 months. When I got there (2 weeks later) I was told that manager no longer worked there and because they have no managers on site on the weekends it was possible they wouldn’t be able to honor is promise to me. After 45 minutes I was told they were able to do so after all. This all could have been avoided at every step of the way. It’s clear there is no communication among employees or management and there is clearly a high turn over rate at this place as two of the people I interacted with quit in the middle of this entire process. NEVER going back to these people. More

Service Tim in Service Department was very professional and friendly as always. He explained everything to me. Offed suggestions and took time to listen to Tim in Service Department was very professional and friendly as always. He explained everything to me. Offed suggestions and took time to listen to me . It was a pleasure working with Tim. More

Genuine Good People and Service I lost my brakes in my Titan and Christian had the truck towed in, fixed the problem, cleaned it and off I went. A seamless experience. Thanks Temecul I lost my brakes in my Titan and Christian had the truck towed in, fixed the problem, cleaned it and off I went. A seamless experience. Thanks Temecula Nissan! More

Happy with the service Showed up early to my appointment, was given a 2- 2 1/2 hour window but got my car back sooner! Happy with the service! Showed up early to my appointment, was given a 2- 2 1/2 hour window but got my car back sooner! Happy with the service! More

appointment for oil change i have an appointment at 7:30 for oil change but i have to wait for 3 hours in the lounge , no update after inquiring i have an appointment at 7:30 for oil change but i have to wait for 3 hours in the lounge , no update after inquiring More

Excellent service as usual Friendly and helpful staff, very efficient . Explain everything that is to be done to the vehicle. Made suggestions as to what will be needed next ser Friendly and helpful staff, very efficient . Explain everything that is to be done to the vehicle. Made suggestions as to what will be needed next service. More

Fast quick and easy service Tim from the Service Department took care of all my maintenance needs. I will definitely be bringing my Nissan back to Temecula Nissan for any of my a Tim from the Service Department took care of all my maintenance needs. I will definitely be bringing my Nissan back to Temecula Nissan for any of my auto services. More

Great customer service Everyone was real friendly and easy to get my oil change. They pointed out what my car needed to keep it running good. They even washed my car. Everyone was real friendly and easy to get my oil change. They pointed out what my car needed to keep it running good. They even washed my car. More

Making it happen! I walked in originally to get my 2016 Rogue routinely serviced and walked away with a 2020 Altima SR right before Christmas! Thanks Temecula Nissan! M I walked in originally to get my 2016 Rogue routinely serviced and walked away with a 2020 Altima SR right before Christmas! Thanks Temecula Nissan! Moe was absolutely amazing and listened to what I wanted! More

Murano Service I was very pleased with my service advisor Tim. He took great care of me and my vehicle. I was also very pleased to find out that Christian the Servic I was very pleased with my service advisor Tim. He took great care of me and my vehicle. I was also very pleased to find out that Christian the Service Manager was back. He is the reason I started having my vehicle serviced there and why I have purchased so many Nissan’s. More