Teddy Volkswagen

Great customer service in a convenient location Mr Roldan made every aspect of the car buying experience go smoothly and quickly. He gave us plenty of time going over the numerous new “smart” featur Mr Roldan made every aspect of the car buying experience go smoothly and quickly. He gave us plenty of time going over the numerous new “smart” features in the 2018 car. He coordinated seamlessly with our insurance broker and financing. Many thanks for the attentive and efficient service. More

Amazing dealship and sales staff My experience with Teddy Volkswagen can all be summed up with sales consltant Mr T.R. Lawrence . I intially inquired to get an GTI S model thorough My experience with Teddy Volkswagen can all be summed up with sales consltant Mr T.R. Lawrence . I intially inquired to get an GTI S model thorough TrueCar service . TrueCar pointed out Teddy being a very compatetive pricing dealership but as I was passevlliy look for a new lease I never called them. This where Teddy Staff stands out , mr. Lawrence seeked me out quoted attractive price and managed to convince me to visit . Through his persistence and attention to detail of my family needs and budget constraints he managed to arrange a fantastic deal. My family are could not be happier. I now have 2017 flu fully loaded with a 4 year lease and full warranty and service coverage . It took some time to and patience for right program to come along and when it general manager Phillip and Lawrence pulled together and got the right car for the right price . I would recommend Teddy to anyone looking for well priced VW after they done some research and homework to realize this the place where dealer makes it happen as close as possible to your budget and needs . Thank you Lawrence and Phil. More

Amazing Keith has excellent customer service skills. He is a true professional. He also saved me a lot of money. I suggest you deal with Keith Keith has excellent customer service skills. He is a true professional. He also saved me a lot of money. I suggest you deal with Keith More

Awesome. Keith did a great job. Great service And he knows how to treat his customers in a calm and nice way. I will recommend him to any one, my friends and family. And he knows how to treat his customers in a calm and nice way. I will recommend him to any one, my friends and family. More

My Teddy Experience Your staff is always pleasant and professional. I have bought two cars here and the salespeople, manager, parts staff, appointment personnel have mad Your staff is always pleasant and professional. I have bought two cars here and the salespeople, manager, parts staff, appointment personnel have made my experience enjoyable. Doug Lee was friendly and helpful and knowledgable. The parts manager has always taken time to speak and help me. My suggestions for improved service would be to wash the cars after they have been worked on and provide loaner cars so that people are not left waiting for completion of work. More

Wonderful Experience It was a great experience! Friendly Atmosphere. This is my first VW and it won’t be my last one! I am a fan for life!! It was a great experience! Friendly Atmosphere. This is my first VW and it won’t be my last one! I am a fan for life!! More

Douglas, Shaun & Thaddeus! Went in for a oil change and walked out with a 2018 Tiguan instead... I hate to love this place but I do and thats only because of the amazing Dealer’ Went in for a oil change and walked out with a 2018 Tiguan instead... I hate to love this place but I do and thats only because of the amazing Dealer’s that work there. I went in and decided to ask about getting out of a lease early, I was helped by Douglas Lee, who took me for a test drive once I set my sights on the 2018 Tiguan. Once back we crunched multiple numbers back and forth and when I felt like it made sense we went ahead. I didnt feel pressured because he understood that I didn’t NEED the car but was just curious. Shaun Riley popped over and he was the one who had helped me with my Jetta and he came through for me again today, So long as I am a VW driver I’ll only go to Shaun & now, Douglas! While I was there I complained about my insurance usually being high so Thaddeus Lawrence came around and helped try to find me something better, he really worked hard & although it didnt work out for me I appreciated that he even bothered to spend hours of his time trying to help me! I’ve always said no matter if I get a car or not every time I go to Teddy I spend the entire time laughing and making great conversation with the employee’s. I dont want to go somewhere where I feel like its a hostage situation & this place is far from that. I could go on and on about todays visit but If you need anything from a VW dealer, you have to go see Douglas, Shaun & even Thaddeus! I walked away very pleased today and they will continue to have a customer in me. More

Great, courteous service. We were looking for a used Odyssey and gave them a call. They were courteous and very helpful. They helped us purchase a great car within our budget. We were looking for a used Odyssey and gave them a call. They were courteous and very helpful. They helped us purchase a great car within our budget. The only "issue" was that the car was still not finished being cleaned and washed when we arrived to pick it up (though the job was quite thorough and well done) and we needed to wait a little while. More

VW of the BX (Teddy) Worked with Keith and he made the experience of purchasing my first VW truly enjoyable. Extremely knowledgeable, honest and non pushy! If you want to Worked with Keith and he made the experience of purchasing my first VW truly enjoyable. Extremely knowledgeable, honest and non pushy! If you want to work with professionals, head into Teddy VW in the BX! André More

Very pleased. Treats you with respect and dignity. While you understand their position as sales persons, they allow you to process things from your position. Doug a Treats you with respect and dignity. While you understand their position as sales persons, they allow you to process things from your position. Doug and Shaun continued to review how I could purchase the car of my choice within my budget. They were patient while respecting my intelligence. More