Teddy Volkswagen

I found purchasing my 2012 Tiguan at Teddy Volkswagon to be a very pleasurable experience. Our sales rep, Belinda Ortiz was extremely knowledgeable and personable. She had an excellent command of the prod be a very pleasurable experience. Our sales rep, Belinda Ortiz was extremely knowledgeable and personable. She had an excellent command of the product and was able to competently demonstrate all functionalities of the automobile. In addition soon after purchasing the vehicle there were problems with the warning lights on the dashboard. Belinda and ts service team were excellent in assuring that my car was repaired swiftly and provided me with a loaner car so I would not be stranded with my infant daughter. Overall I would highly recommend this dealership and in particular Belinda More

I was able to upgrade my car with little effort and time. Reginald took the time to present a wide array of options available to me. When I got the car however, it was on Reginald's day off but Frank fille Reginald took the time to present a wide array of options available to me. When I got the car however, it was on Reginald's day off but Frank filled in and did an admirable job. More

Mr. Glover was very accommodating. He was helpful and knowledgeable. I was thoroughly satisfied with my experience at this dealership. They kept me informed while I waited for my vehicle to be delivered. knowledgeable. I was thoroughly satisfied with my experience at this dealership. They kept me informed while I waited for my vehicle to be delivered. Mr. Glover did everything he could to make my time in the dealership comfortable and pleasant. I am glad that I made this my first stop when I began looking for my new vehicle. More

After various and many issues with the pervious owners of this VW dealership, it was a great surprise to have an new and so what I though changes were coming; this morning Tuesday May 29, 12 experience was v this VW dealership, it was a great surprise to have an new and so what I though changes were coming; this morning Tuesday May 29, 12 experience was very annoying and frustrating. My car was in need of service so on my call to the dealership on 5/23 the service personal took my information but never advised me that I had to inquire about tires in stock or if pre-order them. In my opinion the service personal should have informed me of this or gave me a heads up or contact someone in the service department to inquire about the tires and whether or not they were in stock. Then after giving my list of other items she asked if I will need a ride to work, or train station etc, I said I would like a drive to work, but this morning I was told "oh we dont offer rides or courtsey rides". If this was the case I would have made other arrangements for transport. This has turned my feelings once again reminding me of my past experience owners. NOT PLEASED AT ALL!!!! More

Everyone at this dealer where very professional and personable. I did purchase a 2012 jetta and Reggie and his coworkers where very patient and was able to make the car affordable for me . I would reco personable. I did purchase a 2012 jetta and Reggie and his coworkers where very patient and was able to make the car affordable for me . I would recommend teddy vw to all my friends and family More

Rafael was a great salesman! He was informative and very helpful in choosing the right vehicle. The service we received was exceptional! Rafael spent extra time with us to show us all the functions of the helpful in choosing the right vehicle. The service we received was exceptional! Rafael spent extra time with us to show us all the functions of the car. Would definitely recommend the dealership! More

Ray and Eddy were so great!! They were so diligent and helpful, they put me completely at ease with everything that was going on with the car. They were not at all pushy or annoying. After telling them of helpful, they put me completely at ease with everything that was going on with the car. They were not at all pushy or annoying. After telling them of my horrific experience with Palisades VW in Nyack, NY, they assured me that it would not be the same there and it was not. I was able to go in, pick a car and thankfully get approved! They worked with me for hours, offering us beverages and making sure that we had eaten. Ever patient and genuinely seeming to want to do all that they can to help, they made sure that I was able to leave with what is now my car that I adore. Thanks so much guys!! More

I stopped by Teddy VW to shop for a Passat, and was surprised that I was attended with professionalism and courtesy by Frank. I wanted to get the best price possible and shopped 2 other dealers, Teddy surprised that I was attended with professionalism and courtesy by Frank. I wanted to get the best price possible and shopped 2 other dealers, Teddy VW beat prices given by Lash and Koeppel where I stood around asking for help. I guess they felt a woman by herself was not a “buyer”. Frank introduced me to Tom who is the General Manager, and he also made me feel welcome and respected. I drove home within 2 hours in my 2012 Passat and couldn’t be happier!. Disregard the reviews on Edmunds, these poor guys are getting the terrible reviews from the people they bought the dealership from, Big Apple. They offer exceptional service and I will recommend friends and relatives to them. My son has a Jetta coming due in June and his replacement will be purchased at Teddy VW! Good job guys! More

Teddy VW is a Very clean dealership with very helpful employees. Great selection of vehicles. Thanks for all the help I received at Teddy VW. employees. Great selection of vehicles. Thanks for all the help I received at Teddy VW. More

Matt was helpful and patient in answering all our questions. We purchased a Jetta Sportwagen, TDI with a manual transaction. The dealer was able to locate the car in less than two weeks and we are questions. We purchased a Jetta Sportwagen, TDI with a manual transaction. The dealer was able to locate the car in less than two weeks and we are enjoying the car. I thought buying a car would be stressful, but it was not. Thank you. More