Team Nissan
Manchester, NH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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They didn't put oil in I went in for an oil change. Within 2 weeks my car was making a horrible sound. I checked the oil level and I had less than 1 quart of oil. I brought I went in for an oil change. Within 2 weeks my car was making a horrible sound. I checked the oil level and I had less than 1 quart of oil. I brought it to a mechanic and there was no leak to be found. Adddd more oil and the sound was gone. Checked again regularly and my oil levels were full. Someone drained my oil and didn't put any in. I hope they did the rest of the repairs they charged me for. More
Consumer Beware - Used Car Sales Beware Consumers- Team Nissan Used Car Sales Team are the worst in running this department. They post a vehicle on their website and I go in and speak Beware Consumers- Team Nissan Used Car Sales Team are the worst in running this department. They post a vehicle on their website and I go in and speak with Jeremy and Steve in finance to make the purchase (still posted - BEWARE - 2005 Montero). I leave a deposit and agree on paying the MSRP of the vehicle even though it has over 100,000 miles and they would bring it in to get it serviced and inspected. Jeremy calls me two days later and informs me that the vehicle will need more than $5,000.00 to get it inspected and they were not going to cover the costs and that they would prefer to send it out to auction (according to them). Worst part is they should have checked the vehicle prior to getting the customer in to see the vehicle then run my credit and now if I want to go to another dealer my credit points goes down since they were not able to fulfill their end of the bargain and for being negligent. Will not recommend Team Nissan to anyone. If the customer is so important they would not show a vehicle that has not been checked and run a credit if the deal is not going to go through because of their incompetence. More
Failed Inspection that passed elsewhere. I took my 2011 Rogue in for the "free" state inspection. After 45 minutes, the service adviser came out and informed me that my vehicle failed because I took my 2011 Rogue in for the "free" state inspection. After 45 minutes, the service adviser came out and informed me that my vehicle failed because the RF tire had excess wear on the outside edge. Here's the first problem. Per State of NH Inspection guidelines, the tire is suppose to be measured at the center or center two ribs. The edges can be worn down but it is still inspectable, although not safe. Problem number two. The service advisor told me that with AWD vehicles, the tread wear shouldn't vary that much tire to tire. She proceeded to show me an estimate for replacing the two front tires. I thought she said that all four should be close, as far as tread wear. Huh?? Problem number three. I left the dealer and headed home. When I got home I looked at the inspection report. Reason for failure: dry rot and cracks. HUH?? Today I took the vehicle to my regular guy. I didn't tell him that it had failed. He put it up on the lift, did his mechanical inspection, including check the tires. He took it off the lift and plug the vehicle in the OBDII reader. That's when he asked me," this vehicle failed because of a dry rot tire?" He grabbed a flash light and thoroughly inspected the RF tire. Amazingly enough, the tire must have repaired itself in three days. His words. So, he gave me a number to call in order to report Team Nissan. I'm told the state doesn't like inspection stations that reject a passable vehicle any more than ones that pass a vehicle that failed. Today is the opening of Team Nissan season in NH. PS: I've gone as far as to take pictures of all four tires, just in case. More
Painless and actually fun Aarons Gibson, sales associate was very helpful, informative and Kind. He patiently answered all our questions and concerns. Highly recommended. Plea Aarons Gibson, sales associate was very helpful, informative and Kind. He patiently answered all our questions and concerns. Highly recommended. Pleasant buying experience with no Hassles. More
Fix leaky tire They wanted to charge me $43.00 and change to put a plug in my tire..I asked why so much and Roger(tech) stated that they had to break it down and pat They wanted to charge me $43.00 and change to put a plug in my tire..I asked why so much and Roger(tech) stated that they had to break it down and patch it plus plug it..I have locking wheel nuts,so I know this was a lie.Never asked for the wheel lock..Also said they had to reboot the computer after adding air..I wasn't born yesterday.All I have to do is drive it down the road and and it corrects itself..( I had been adding air to the tire for a while,when dash informed me of a low tire pressure...He then stated that he could give me a discount.Do the tech's make a commission on the total bill charged ????I have had nothing but problems with TEAM NISSAN..They did honer a free oil and filter and Inspection,but the car was washed,not vacuumed under the floor mats,which they advertise that they do....Nothing good to say about TEAM Nissan,and this is my 4th Maxima that I have purchased from them(AND THE LAST CAR I WOULD BUY FROM THEM !!!! More
Purchased a used Nissan rogue , had a smoke smell to it, the sales guy assured me the smell would be eliminated by a bomb they used, smell did not go away, had to take it to a deta , had a smoke smell to it, the sales guy assured me the smell would be eliminated by a bomb they used, smell did not go away, had to take it to a detail place and spend more money so they could take care of it, now the smell is gone after bombing it another 3 times, and 120 later. Call to speak with my sales guy, left a message never heard back. More
Sharon and the finance team gained my respect I went into Team Nissan this morning for a state inspection and service on my wife's Nissan Rogue. While I was there I decided to take a look at 2013 I went into Team Nissan this morning for a state inspection and service on my wife's Nissan Rogue. While I was there I decided to take a look at 2013 Chevy Silverado. I loved the truck and I wanted it very much but I was advised by Sharon and the finance team that it was not in my best interest right now due to the negative equity in my current car. I greatly appreciate the honesty from the Team Nissan team considering most dealership just try to shove you into a vehicle. I will be returning to Team Nissan once I pay my current car down a bit more. Thank you Sharon and the Team Nissan team. More
Patronizing - Gender Discrimination Team Nissan is one of the most successful female-led businesses in New Hampshire. That's why it came as such a shock to me when I was discriminated ag Team Nissan is one of the most successful female-led businesses in New Hampshire. That's why it came as such a shock to me when I was discriminated against there. I'm a 5'0" mousey Asian female. I don't always know the technical names for things. That does not mean I don't know about cars. When my belt had to be tightened for the second time in a few weeks, i thought nothing of it because I trusted this place. They also installed new tires for me. Within a week, one of my tires was flat. I called and explained the situation and was immediately shut down. "I guarantee we did not sell you a flat tire." When I said that I should not have to pay for the same thing twice, I was told, flat-out, "That's not gonna happen." Several times during the call, the technician actually interrupted me in the middle of my sentence. I am ashamed to say, I had to raise my voice to let him know that this would not be tolerated. So I was completely right. My tires were going because they did a poor job of installing them the first time. I got no apology. I was patronized all the way out the door. The technician seemed to believe that he had me over a barrel and that I was completely dependent on them. This is not true. There are plenty of options to choose from. Next time I will not choose them. More
Waste of Time!! Called Team? Nissan about a new lease, internet girl made an appt. to call me on a Monday, never did hear back, had to call back, she had a Saleperson Called Team? Nissan about a new lease, internet girl made an appt. to call me on a Monday, never did hear back, had to call back, she had a Saleperson Joe, call me took my info as to what I was interested in, that was 5 days ago, still waiting to hear, with all the different dealers out there , don't waste your time at this place, GO ELSEWHERE11 More
great experience I was looking for a used cadillac, and had found one online at team Nissan in Manchester nh. I drove from Connecticut to come and see this car. Th I was looking for a used cadillac, and had found one online at team Nissan in Manchester nh. I drove from Connecticut to come and see this car. The entire staff was very accommodating, and friendly. Aaron Gibson , Andy, the used car manager, and John K we're exceptional with their service skills. I would definitely recommend this dealership. .They worked with me to make it possible for me to have the car of my dreams. More