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Team Chevrolet Las Vegas
Las Vegas, NV
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My husband and I walked onto the car lot with the intention of "just looking." We were dreading the part of the car-purchasing process in which salespeople come out of the woodwork to try to sell so intention of "just looking." We were dreading the part of the car-purchasing process in which salespeople come out of the woodwork to try to sell something to you -- even following you around after you've clearly said that you would just like to look around. Fortunately, Jonathan Zito found us. He was so low-key and seemed so genuine in his friendly but professional approach to us that we liked him immediately. We bought a car from Zito that day, and we have told everyone since then about the wonderful experience we had with him. If we could afford another car, we'd buy from him again today! That's how much we appreciated him. More
For the second time, I received what I felt was a good sales experience at this dealership! I had recently returned from deployment, and was exploring the possibility of buying a used vehicle. I had pu sales experience at this dealership! I had recently returned from deployment, and was exploring the possibility of buying a used vehicle. I had purchased a new Traverse from Ed Bozarth last year, but now also wanted a more economical vehicle for getting to/from work. After poring over countless internet ads for Vegas dealerships (and learning to manage my expectations), I sent out requests for more info via a handful of websites. Other dealerships replied with e-mails, however, Ms. Lovelie Balmes (Internet Sales) from Ed Bozarth called and personally invited me back for a visit. She introduced me to Mr. Justin Duarte (Sales), who was very respectful towards me and knowledgeable of his vehicles. I took an interest in a nice '08 Malibu with low miles, and made an offer. After a little back-and-forth, it became apparent they wouldn't be able to meet my asking price, so I thanked them for their time and continued my search. The next morning, Mr. Juan Pena (Sales Mgr) called to follow up. After recounting my experience, he promised to help me out. I returned to the dealership that same day, and was impressed with how Mr. Pena took the time to sit down with me and work out a deal. I then had the privilege of being helped by Mr. Justin Duarte again, who in practically no time had me finalizing paperwork with Mr. Steve Smith (Finance). Once more, the team at Ed Bozarth made certain that I bought my next car from them. Given the level of their customer service, and the outstanding value I received, I am pleased to recommend this dealership. More
I have lived here all my life and have gone to LV car dealerships nine times in the past. The last several times when I would pull up to a dealership, the sharks would be lined up waiting for the kill. dealerships nine times in the past. The last several times when I would pull up to a dealership, the sharks would be lined up waiting for the kill. It has been very frustrating dealing with condescending, arrogant and nauseatingly nice (phony) sales persons which have left me jaded. My experience with the Ed Bozarth Chevrolet dealership is by far the best ever and does not resemble any of the other dealerships I have done business with in the past. When I walked in, I noticed they were wearing suits which surprised me in this day and age. It shows they care to look their best. I cannot just comment on one person because it was a whole team that assisted me. My first contact was over the telephone with Lovelie. She was very friendly and let me vent as I commented on past negative car buying experiences. When I arrived at the dealership, the ladies at the reception desk were very warm and friendly. Lovelie introduced me to Zito, who took me for a test drive. The exact car I wanted was not at the dealership but one was expected to arrive in a few days. A week later, I received a message that the car had arrived. When I went back to the dealership, it was late in the day and David Ochoa assisted me with another test drive and was very courteous. Eric Lamont typed up the contract and answered my questions regarding financing/vehicle trade-in. I appreciate that he was no frills and did not waste my time with senseless chatter. I requested to get the windows tinted and arrangements were made with Chris in service, who was also very courteous. Todd Topham treated me like a VIP when he provided a loaner while my windows were tinted. When I went back to pick up the car, Zito spent extra time with me showing me the different features of the car and answering more questions. He has been very courteous and a pleasure to do business with. I sound like a broken record but these people really were very nice and came across as genuine. I do not give praise lightly but in this case, it is well deserved. More
I went to Ed Bozarth because they said I would receive a GREAT deal. I had a trade-in that was in excellent condition but needed tires. The used car manager, whom you will never see, told Mike Carlin that GREAT deal. I had a trade-in that was in excellent condition but needed tires. The used car manager, whom you will never see, told Mike Carlin that he "could not sell my car and would have to wholesale it and he knows how much he can get for it", so he could only give me $10,000. for my trade in. This left me 4,000. upside down on the new car I DID purchase from them. You can now buy my Suzuki XL7 for $15,995.00 on E. Sahara Ave. More
justin was a great salesman to work with. we have bought over 20 new cars over the years and he was by far the best. he knew everything about the car we were interested in but was not pushy and told us all over 20 new cars over the years and he was by far the best. he knew everything about the car we were interested in but was not pushy and told us all the positive things about the chevy but did not try to bad mouth the other brand of car we told him we were thinking about buying. we loved that about him and it made us feel very comfotable dealing with him. everyone else at the dealership was very nice and we would suggest if you are looking for a chevy this is the place to go and ask for justin. More
I called the dealership Ed Bozarth Chevrolet a couple weeks ago to buy a new car. I am still so mad about it. The telephone operator Katie doesn't listen correctly to the questions asked. Her answers are weeks ago to buy a new car. I am still so mad about it. The telephone operator Katie doesn't listen correctly to the questions asked. Her answers are very short and without any ambitions to help. No empathy or social skills. The telephony arrogance of this person made me choose another dealership with better customer service. Even though I live very close to the dealership. I don't understand why this person operates Ed Bozarth's phone line. It seems like she doesn't like her job. Not a smart decision to put her on the phone. More
This dealership is by far the best in all catagories that I have had experience with over the past 45 years of car buying. Our salesperson Bill Nicol and others were outstanding. I have had experience with over the past 45 years of car buying. Our salesperson Bill Nicol and others were outstanding. More
I had already written a lengthy paragraph praising the dealership and our talented, young salesman, Jonathan Zito. But, the website apparently has erased it. So, in short, I would say that the dealership dealership and our talented, young salesman, Jonathan Zito. But, the website apparently has erased it. So, in short, I would say that the dealership is better than this website. More
This by far was the best experience I had with a dealership. Everything did not go as planned due to an OnStar issue with the 2013 vehicles but they made sure to get me taken care of. Since I coul dealership. Everything did not go as planned due to an OnStar issue with the 2013 vehicles but they made sure to get me taken care of. Since I could not take the vehicle day of purchase due to these issues they made sure they provided me an extra service to my vehicle that I was looking to receive for the inconvenience. Zito and Juan were great in every manner! Eric made the paperwork a breeze! Thank you! I know that our 2012 Cruze and our 2013 Equinox will always be in good hands! I will always recommend Ed Bozarth Chevrolet for sales and service. John Huges our service manager has always done a great job for us as well. THANK YOU! More