Team Chevrolet Las Vegas
Las Vegas, NV
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justin was a great salesman to work with. we have bought over 20 new cars over the years and he was by far the best. he knew everything about the car we were interested in but was not pushy and told us all over 20 new cars over the years and he was by far the best. he knew everything about the car we were interested in but was not pushy and told us all the positive things about the chevy but did not try to bad mouth the other brand of car we told him we were thinking about buying. we loved that about him and it made us feel very comfotable dealing with him. everyone else at the dealership was very nice and we would suggest if you are looking for a chevy this is the place to go and ask for justin. More
I called the dealership Ed Bozarth Chevrolet a couple weeks ago to buy a new car. I am still so mad about it. The telephone operator Katie doesn't listen correctly to the questions asked. Her answers are weeks ago to buy a new car. I am still so mad about it. The telephone operator Katie doesn't listen correctly to the questions asked. Her answers are very short and without any ambitions to help. No empathy or social skills. The telephony arrogance of this person made me choose another dealership with better customer service. Even though I live very close to the dealership. I don't understand why this person operates Ed Bozarth's phone line. It seems like she doesn't like her job. Not a smart decision to put her on the phone. More
This dealership is by far the best in all catagories that I have had experience with over the past 45 years of car buying. Our salesperson Bill Nicol and others were outstanding. I have had experience with over the past 45 years of car buying. Our salesperson Bill Nicol and others were outstanding. More
I had already written a lengthy paragraph praising the dealership and our talented, young salesman, Jonathan Zito. But, the website apparently has erased it. So, in short, I would say that the dealership dealership and our talented, young salesman, Jonathan Zito. But, the website apparently has erased it. So, in short, I would say that the dealership is better than this website. More
This by far was the best experience I had with a dealership. Everything did not go as planned due to an OnStar issue with the 2013 vehicles but they made sure to get me taken care of. Since I coul dealership. Everything did not go as planned due to an OnStar issue with the 2013 vehicles but they made sure to get me taken care of. Since I could not take the vehicle day of purchase due to these issues they made sure they provided me an extra service to my vehicle that I was looking to receive for the inconvenience. Zito and Juan were great in every manner! Eric made the paperwork a breeze! Thank you! I know that our 2012 Cruze and our 2013 Equinox will always be in good hands! I will always recommend Ed Bozarth Chevrolet for sales and service. John Huges our service manager has always done a great job for us as well. THANK YOU! More
Everything started great. Spoke with Mike before I came in, had everything set up in terms of payment and lease length. Our overall experience at the dealership started well: very friendly, no high pressu in, had everything set up in terms of payment and lease length. Our overall experience at the dealership started well: very friendly, no high pressure sales or the negative stero-types associated with car sales. The car we were looking for wasn't there but Mike told us he would arrange to have the car brought in from another dealership in Utah. Allen in finance put together the lease and was patient working with a complex situation (good credit but lots of student loan) as we spent an hour or two waiting for Allen to find the right deal for us. Allen released us with saying "all he needed was final approval from a manager on our lease and there shouldnt be any issues getting the approval and that our car would arrive on a specific day". My wife and I left happy and relieved that our first car buying/leasing experience went better than expected and not the nightmare most car buyers fear. On the day our car was due to arrive I called Mike and asked if our car had arrived? Mike told us there are some delays on the Utah dealerships end and that our car wouldn't arrive for a few more days. While speaking with Mike, I just got the feeling he wasn't very confident in what he was telling us as though he was leaving something out. With that thought in mind, I took it upon myself to call the Utah dealership and they told me they've had ZERO communication from Ed Bozarth Chevy. At this point I called Bozarth to terminate our deal and I'll go to Utah and get the car myself and work with that specific dealership. After experiencing the same lengthy credit check at the dealership in Utah, there dealership was able to find the right deal for us and told us that Ed Bozarth NEVER had approval for our lease. What infuriated my wife and I was 3 days had passed from the time we left Ed Bozarth to the time I had called to see if our car was in. During those 3 days, Bozarth NEVER bothered to call and tell us there where issues. When I called Mike, he had the opportunity to tell me there was an issues with getting our lease approved BUT chose NOT to tell us that and blamed the Utah dealership for the delay. Instead he offered us a temporary car, clearly ment to keep us "in play" so we wouldnt attempt to work with another dealership. Bozarth's customer service, friendliness, and pricing was great but the honestly was defiantly a failure which brings into question there integrity. They had every opportunity to be honest with us about what was going on and chose not to. Needless to say we won't be back. More
The sales man Craig tyre goes out of he's way to please the customer he is a keeper but you have a finance man that is very rude and need to be spoke to please ask Craig about this sales man talking rude t the customer he is a keeper but you have a finance man that is very rude and need to be spoke to please ask Craig about this sales man talking rude to him in front of a customer my friend didn't buy for that reason but because of Craig I came back the next day and did a trade in and all the staff was outstanding but if that finance man was there I would not do business with you at all I hope you found out who I am speaking of and have a talk with this person . Thank you for a great experience Mr.Craig Tyre!!! More
ED BOZARTH DEALERSHIP PROVIDED EXCELLENT CUSTOMER SERVICE, GREAT PRICE AND FRIENDLY EMPLOYEES. JON ZITO IS AN EXCELLENT SALES PERSON. HE PROVIDED A SINCERE, NON-INTIMIDATING SERVICE. HE WAS VERY HELP SERVICE, GREAT PRICE AND FRIENDLY EMPLOYEES. JON ZITO IS AN EXCELLENT SALES PERSON. HE PROVIDED A SINCERE, NON-INTIMIDATING SERVICE. HE WAS VERY HELPFUL WITH NO PRESSURE. IT WAS A BREATH OF FRESH AIR TO NOT BE LIKE I WAS JUST ANOTHER SALE BUT THAT HE TRULY CARED. ALL THE EMPLOYEES WE WERE IN CONTACT WITH WERE WONDERFUL. More
This is the worse place to service your car! Everytime we brought the car in for service, it came back with damage, more problems! After bringing the car in sometime back for brake issues, the service dir brought the car in for service, it came back with damage, more problems! After bringing the car in sometime back for brake issues, the service director sat us down and told us that is "just how the car is." I brought it to a brake shop and they replaced the rotors and brakes....no issue! However it should have still been under warranty! Most recently it came back from having a recall item fixed, when they brought car back I noticed two metallic scratches on the hood, and the service manager Pam said "everytime you bring it in it is always something with you guys!" Are you kidding me? Last time I brought my car into them for oil change they chipped the window! Not only did I get the scratches on the hood as a reminder of how much I hate going to this dealership, the shifting linkage coupler broke about a week later, and car was stuck in reverse! Had it towed to different shop. The mechanic pointed out that coolant was never cleaned up from a previous job and it ate away the shifter linkage coupler!!!! Nice $285 mistake! I will never go to this dealership for anything! Rude staff, and your car comes back with more issues then when it went in! Pam actually called back to ask how our service went.......Seriously? They just called my wife today and asked her how everything was?!! It has been a month!! They have NO clue!! The only way I would ever go back to this place is if they gave us a free car, even then I would think twice about servicing it here!!!! More
Jonathan Zito has been a pleasure to deal with from his first phone call (after our on-line inquiry about a Sonic) to the time we met him at the dealership. He was very professional and very personable. He first phone call (after our on-line inquiry about a Sonic) to the time we met him at the dealership. He was very professional and very personable. He explained everything about the Chev. Sonic to us, therefore on our way home in our new vehicle everything seemed very familiar and we didn't have to take our attention away from the road, this was extremely important to us. We will recommend him to all our friends. Thank you, Jonathan, for a job well done. More