Team Chevrolet Buick GMC of Salisbury

My boss purchased a 2013 Denali Crew Diesel and was taking his neighbors to dinner in Mocksville. He elected to ignore all gauges and alerts telling him that he was low on fuel. He runs out of fuel o taking his neighbors to dinner in Mocksville. He elected to ignore all gauges and alerts telling him that he was low on fuel. He runs out of fuel on his way in to town. He called me to assist in bringing him some fuel to get him back on track. I added 5 gallons of Diesel fuel to his tank and everyone stood back and watched as I cranked, cranked and even cranked some more but the truck would just not start ? My first instinct was to push the OnStar button and the advisor was very helpful in telling me that it would be about 2 hours before help would arrive. I remembered I had an old phone number for Chad Kastens (Diesel Tech) For the Chevy Team. My phone call was a success as Chad took about 20 minutes out of his evening and with a flat head screw driver coached me in to removing the air from the fuel system and priming the system back. First try and the truck fired right up. Two huge lessons learned here. 1- Pay attention to you gauges. 2- Call Team Chevrolet with any service concerns because Chad really knows his stuff !! Thanks again for all of your help Chad !! More

Richard and the Manager were very good and worked out a good price on a new 2012 Silverado that was still on the lot. overall a good and quick buying experience. good price on a new 2012 Silverado that was still on the lot. overall a good and quick buying experience. More

mi nombre es maria marlen granadero y adquiri hoy un auto que me a encantado me agrado la atencion que recibi por parte de ELI ADAMES ha sido una persona muy amable y sobre todo me resolvio muchas dudas con que me a encantado me agrado la atencion que recibi por parte de ELI ADAMES ha sido una persona muy amable y sobre todo me resolvio muchas dudas con respecto a obtener un auto por primera vez financiado, por ese motivo para mi ha sido grandioso su servicio gracias. More

Everyone in the Dealership were very very nice, professional, informative, and worked well together. We started working with Brian and he had advanced in the company for salesman to another positio professional, informative, and worked well together. We started working with Brian and he had advanced in the company for salesman to another position so we were then with Keith. They both work together as we were told and it showed their respect for each other and the rest of the staff. They met all our needs and had the car ready as we were told. More

Sales agent James Houpe was friendly, accommodating, no high pressure sales techniques, and a negotiated sales price was worked out easily. All necessary sales paperwork was filled out quickly and efficie high pressure sales techniques, and a negotiated sales price was worked out easily. All necessary sales paperwork was filled out quickly and efficiently. More

Nat was a great salesman. I would recommend anyone to go to team to purchase their car. This was my first dealership purchase and I was so fast and easy and they care about their customers. to team to purchase their car. This was my first dealership purchase and I was so fast and easy and they care about their customers. More

Team Chevrolet was able to make every used car buyers nightmare into a very pleasant one. I had been looking for a truck to use as my primary vehicle and have the towing capacity for a larger camper. Aft nightmare into a very pleasant one. I had been looking for a truck to use as my primary vehicle and have the towing capacity for a larger camper. After looking at several dealerships I found that Team Chevrolet had a vehicle that would fit my needs and budget. I was upside down in my current vehicle but Allan made a good deal even better to meet my budgetary needs(I didn't want my payment to go up much). Then the nightmare part. As with most vehicles with over 100k miles it was sold "as is" "no warranty". You can tell where this is going. Two days after completeing the sale I had to bring it back for no heat??? They immediately took it back to their service department. No questions asked. Their service department found a major issue with the truck causing the problem. The repair was cost prohibitive due to the value of the truck. They originally took the vehicle in trade and were truly surprised when a problem was found. Whoever traded it knew what they were doing. We as buyers always think the sellers are out to get us. Now I know it can happen to either side. Kristin Haynes immediately went to work trying to make the deal right. They went to finding me a new truck. Asked me what exactly I was looking for. And within a few days had located a suitable replacement(in some ways better). They offered a rental vehicle until they found a new one. I had even told them in passing about just putting a substantial amount of fuel in the truck and they went so far as to put that amount in my new one!. I have always been skeptical about car sales personnel. Now I have to rethink my views, at least when dealling with Team Chevrolet. They were very professional yet personable. I would highly recommend them and will do business with them again. More

For a person who has purchased at least 20 vehicles, Team Chevrolet was by far the easiest and most accommodating dealership I've worked with. Chevrolet was by far the easiest and most accommodating dealership I've worked with. More

Everyone at Team was professional and knowledgeable! I would highly recommend them to anyone in the market for a new/used car. I went in for a trade, and they worked with me looking for exactly what I wa would highly recommend them to anyone in the market for a new/used car. I went in for a trade, and they worked with me looking for exactly what I wanted. Great experience and I'm very very happy with the 2012 Chevrolet Cruze that I purchased. Thanks TEAM! More

Called for information about car. Cameron answered and gave me full info and price.When we got there for the car , It was exactly as Cameron had described and the Quote was exactly the same.Cameron had th gave me full info and price.When we got there for the car , It was exactly as Cameron had described and the Quote was exactly the same.Cameron had the car cleaned and gased up. He was very professional and polite as was everyone at this dealership. Every employee we dealt with was knowledgable, professional and polite. I feel they are honest and made the experience a very pleasant one. I would highly recommend them to anyone looking for a vehicle. More