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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
614 Reviews
Call Service Center (815) 270-8525

614 Reviews of Taylor Ford of Manteno - Service Center

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March 30, 2024

Great service friendly and knowledgeable Very attentive to my requests and informative about the vehicles I observed before buying the F150. More

by DADCOOP62
Recommend Dealer
Yes
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March 27, 2024

Professional The service department managers were professional and the truck repair was completed within the time frame stated. More

by pmeroz21
Recommend Dealer
Yes
Employees Worked With
Mike Mace
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March 27, 2024

I've always had a great experience buying cars here. Tim Boyce has always been my sales person. The last car I bought, I told him what I was looking for and he called me when he found it. I came in and More

by Kathleen C.
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
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March 25, 2024

Quick, Prompt, Delivered, Satisfied. ..!!!!! Responsive, Fast, Competent, Comprehensive, Obliged They acted promptly, accurately and very quickly More

by CUBLU70
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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March 21, 2024

Very good They are always on time very respectful and thoughtful get you in quickly and do good work More

by Sestgermaine
Recommend Dealer
Yes
Employees Worked With
Don't no
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March 20, 2024

Always good service, knowledgeable and courteous employees Always take my cars there for good service More

by jwright1632
Recommend Dealer
Yes
Employees Worked With
Tucker
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March 17, 2024

Very thorough The service desk staff are very thorough and informative during each of my visits More

by JBHARRIS1996@SBCGLOBAL.NET
Recommend Dealer
Yes
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March 15, 2024

Extremely caring very comprehensive. Listen to my needs fair price didn't overcharge. Didn't try to sell anything. I didn't need overall fantastic experience. The technician Mark Mller w More

by MM
Recommend Dealer
Yes
Employees Worked With
Mark Miller
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March 12, 2024

Completed in timely manner Did what they said they would do The price was right More

by VMessier
Recommend Dealer
Yes
Employees Worked With
Do not know
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March 11, 2024

Everything one is smooth as possible. Thank you Took care of the insurance issues was very appreciative More

by lottsville41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Is the head of the service department
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Mar 12, 2024 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your feedback with us. We value your input as it helps us to continually improve our services. We're glad to hear that we were able to assist with your insurance issues and make the process as smooth as possible for you. We apologize that your overall experience with us did not meet your expectations, particularly with the trade-in, purchase time, and finance aspects. Your satisfaction is important to us, and we take your concerns seriously. Please feel free to reach out to us directly so we can discuss your experience further and work towards resolving any outstanding issues. We appreciate your business and hope to have the opportunity to serve you better in the future. Warm regards, Taylor Ford of Manteno Manteno, Illinois

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