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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
621 Reviews

621 Reviews of Taylor Ford of Manteno - Service Center

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September 03, 2021

My phone charger was taken out of my vehicle while in for repairs. Extra work done without full approval. And nobody checked or noticed that my oil was due to be changed. I would have thought if they were dr More

by Kdkilley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I tried to reach management but they were never available.
September 02, 2021

I’m very satisfied with the service of my Ford Explorer Since it was new in 2013I never have a problem getting an appointment for service More

by Cirishpd01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Maisonneuve
September 01, 2021

I always have a great experience at Taylor. Whether it’s in the service department or in sales. Very friendly, efficient, and honest. Highly recommend! More

by Noeltay96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Baron, Zach McCracken
August 26, 2021

Good service friendly employees. Would appreciate coupons/discounts for loyal returning customers. Improve WiFi in waiting area. Perhaps a car cleaning service as an option More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 25, 2021

They have always been good to me. I cannot complain. They are professional in every way. I would recommend them to any one. They are efficient More

by Hambone091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
August 23, 2021

Mike & Joel do a great job of taking care of the customer. Always with a smile on their face and a commitment to getting the job done right the first time More

by Job
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
August 23, 2021

You always do a good job and I would always bring my car to you and only you please keep doing a good job there More

by Wendymack2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Emling, Randy Ayers, Wayne Licka, Car From Her, Kevin Baron, Zach McCracken
August 20, 2021

Wonderful people and the Best Service Techs in the Biz !!! Did a great job and on time as promised. A Plus job. Thanks Mike M. More

by Mitchjuris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M. At service counter. Great Guy and a true knowledgeable professional.
August 16, 2021

Very professional and knowledgeable. Also very friendly. Really took care of me. I look forward to dealing with them in the future. It was a great experience More

by MHEANEY9951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the service manager was awesome. , Bryan Davis, Randy Ayers, Wayne Licka
August 13, 2021

Very nice service department, Joel, Mike and Tucker are amazing to work with and always helpful! I have been going to Taylor Ford in MANTENO for a long time and always satisfied. More

by Nkmanteno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker, Mike and Joel in service are amazing
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