639 Reviews of Taylor Ford of Manteno - Service Center
Would not provide a loaner car when my vehicle was in the shop for over a week! Takes a long time to get an appointment shop for over a week! Takes a long time to get an appointment More
Great place to do business with! I contacted the Manteno Ford Service Department concerning a problem I had with a couple of tires I had previously purchased. I'm delighted to say I contacted the Manteno Ford Service Department concerning a problem I had with a couple of tires I had previously purchased. I'm delighted to say that they handled my problem to my complete satisfaction. I'm very please with the quality of service I received! More
Taylor ford service was easy to schedule, repair was done on time and the staff was friendly and helpful. on time and the staff was friendly and helpful. More
Service did not rotate my tires with previous oil change, but i was charged for it. I told them about it at the latest oil change so they rotated tires this time for no charge but i paid the same amount that but i was charged for it. I told them about it at the latest oil change so they rotated tires this time for no charge but i paid the same amount that it would've normally cost, $47.00 I think i made them mad by complaining, because i had to wait for over an hour in the hot lobby that had no ventillation or AC. I should not of had to wait that long for an oil change especially when i made an appointment about a week before! They used to have good service there, but now it seems like they don't care about their customers. I have been going to this dealer for services for a long time, now I'm seriously considering taking my business somewhere else. More