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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
639 Reviews
Call Service Center (815) 270-8525

639 Reviews of Taylor Ford of Manteno - Service Center

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December 03, 2022

I keep trying to give them a second chance and they keep messing up the little things. I got an oil change they didn't put a new sticker on. When they replaced my motor they had parts misaligned and bent by More

by Greg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Castillo
Report | Print
Dec 05, 2022 -

Taylor Ford of Manteno responded

Thank you for your review Greg. We strive for a five star experience for every customer. Please reach out to us directly in regards to your situation and how we can help.

Dec 05, 2022 -

Greg responded

I'm not sure what you guys can do. You guys keep trying to make it right and everytime i deal with service more things happen to my car that i an not happy with.

December 02, 2022

Service department is always very communicative and professional. Truck is always fixed fight the first time great service More

by detroitmuscle85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel in service
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Dec 05, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

November 24, 2022

Great repair done right and quickly. Taylor service kept me informed every step of the way. I’ll be back for all future work! More

by Michiganbound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 25, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

November 23, 2022

Great great great great great place. Very very very very very nice. Good job done More

by PATDANIELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Castillo
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Nov 23, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

November 23, 2022

Always hospitable, thorough with service needs, and accommodating with time schedules. I am well pleased with this dealership. More

by JBHARRIS1996@SBCGLOBAL.NET
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 23, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

November 18, 2022

I would definitely recommend Taylor Ford to my friends and family. Good service, thank you More

by Jason150oe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Emling, Jayson Groff, Car From Her, Tim Slattery, Abbie Kloss, Onie Maisonneuve, Donald Gustafson, Kody Jewell, Dylan Licka
Report | Print
Nov 18, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

November 12, 2022

Great service, Joel is the best. Always very helpful and nice. will come back when i need work. More

by HAWGHUNTR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with Tim and our team here at Taylor Ford of Manteno!

November 11, 2022

Very pleasant and they addressed the problem and worked diligently to rectify it. They are definitely my go to service department. More

by tlwasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 14, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star Review! We are glad you had a great experience with our service team here at Taylor Ford of Manteno!

November 10, 2022

They are very kind and thoughtful. Joel,Mike, and Tucker in the service department always take care of me. More

by Henry220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joel and Tucker
Report | Print
Nov 10, 2022 -

Taylor Ford of Manteno responded

Thank you for your review! We are glad you had a great experience with our service team here at Taylor Ford of Manteno!

November 09, 2022

Lisa is awesome! !!!!!!!! We thank God for her Lisa my prayers are that God Blesses you for the rest of your lfe More

by Bjonesk294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car From Her, Lisa Castillo
Report | Print
Nov 09, 2022 -

Taylor Ford of Manteno responded

Thank you for your 5 Star Review! We are glad you had a great experience with Lisa the team here at Taylor Ford of Manteno!

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