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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
621 Reviews

621 Reviews of Taylor Ford of Manteno - Service Center

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May 04, 2023

Great service from start to finish. The team exceeded my expectations. I will definitely refer my friends and family More

by King-Enterprise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Slattery, Abbie Kloss, Lisa Castillo, Onie Maisonneuve, Rod Sykes, Patrick Howard, Jay Dye, Riley Spenard
May 08, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 24, 2023

Polite, Courteous, efficient and kind! I was given a loaner while my new truck was being serviced...Extremely happy with both parts and service department along with my sales associate Jim More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Sykes
Apr 24, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 22, 2023

I come to Taylor Manteno Ford for an oil check I am always treated well at the service area by Josh and Tucker More

by KRY348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 24, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 22, 2023

Prompt service, customer friendly will being willing to send everyone I know to this place of business More

by michaelprude259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 24, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 19, 2023

They are easy to work with. Scheduled service timely and turned truck around same day. More

by dreifsteck82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Taylor Ford of Manteno responded

Thank you for your review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 14, 2023

Your service department is fantastic. They quickly got in the shop and got it repaired. I recommend them to everyone! More

by kwill1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel in service
Apr 15, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 13, 2023

Joel did a great job communicating the issues with my vehicle. He and team went above and beyond to have me back on the road. Thank you! More

by jclark232@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 14, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 13, 2023

Another great job by Taylor Ford! They take care of me and my family every time! Keep up the good work guys! More

by mantenodental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department! These guys are GREAT!
Apr 14, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

April 11, 2023

called about oil change , voicemail said phones weren’t working called back no answer , so went there had to make appointment so had two make to trips , service was quick when came back second time for o More

by kristygrabow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician
Apr 13, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno! We apologies for the inconvenience with our phone systems, we're in the process of getting everything fixed!

April 08, 2023

Very well satisfied with the purchase of the Bronco, Rod the sales rep was personable and pleasant to deal with. Lisa the finance manager was very helpful with our purchase and finance needs. Overall, a po More

by WILLIAMMARTLINK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker Presler in service (for the recall issue) No cost involved, Tim Slattery, Lisa Castillo, Rod Sykes
Apr 11, 2023 -

Taylor Ford of Manteno responded

Thank you for your 5 Star review! We are glad you had a great experience with our team here at Taylor Ford of Manteno!

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