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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
707 Reviews
Call Service Center (815) 270-8525

707 Reviews of Taylor Ford of Manteno - Service Center

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August 12, 2025

It’s our dealer of choice, we’ve had issues with discontinued parts and the techs.at Taylor diagnosed a intermittent issue, and acquired the part Another dealer had the vehicle for a month and jus More

by Sgran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance dept.
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Aug 13, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno. We are honored to be your dealer of choice and truly appreciate your trust in our team. Our service department works hard to accurately diagnose issues and find solutions, even when parts are difficult to locate. We are glad we could resolve the intermittent issue and get you back on the road after your previous experience elsewhere. Your feedback means a lot to us and we look forward to continuing to provide you with excellent service here in Manteno.

August 10, 2025

Very good wook Took care of all my needs Going to call me back about some parts for my tailgate More

by STEVEC48
Recommend Dealer
Yes
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Aug 11, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno. We are happy to hear our team was able to take care of your needs and assist you with your tailgate. We appreciate your business and look forward to following up with you soon about the parts.

August 09, 2025

Service department was fast , and very helpful I will recommend to friends and family Overall a great experience More

by bigtaunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your positive experience with us. We are happy to hear that our service department at Taylor Ford of Manteno was fast and helpful. Your recommendation to friends and family means a great deal to our team, and we truly appreciate your support. We look forward to continuing to provide you with great service in the future.

August 09, 2025

Fast and easy service, the way it should be. Highly recommend service at this dealership. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 11, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are glad to hear that your visit was fast and easy. Our team at Taylor Ford of Manteno in Manteno Illinois works hard to provide quick and efficient service while keeping quality a top priority. We truly appreciate your recommendation and look forward to helping you again in the future.

August 02, 2025

Friendly service employees! Prompt services to car. Informative on services completed to my Escape. Happy! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Mullady
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Aug 04, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re thrilled to hear you had a positive experience with our service team at Taylor Ford of Manteno in Manteno Illinois. Providing prompt and friendly service while keeping you informed is always our goal. We appreciate you trusting us with your Escape and look forward to helping you again in the future!

August 01, 2025

We had an issue with battery on our car and they were able to get to it in a timely matter to check out charging system for a reasonable cost More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Aug 04, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We’re glad to hear our service team at Taylor Ford of Manteno Illinois was able to diagnose your battery and charging system in a timely manner and at a fair price. We appreciate your business and look forward to helping you again in the future.

July 29, 2025

service is on point! joel and tucker are great. and mike too when he is at ford. appreciate them! More

by pjcondonjr06
Recommend Dealer
Yes
Employees Worked With
joel & tucker
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Jul 30, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear that Joel, Tucker, and Mike took great care of you. Our team at Taylor Ford of Manteno in Manteno Illinois is always here to provide top-notch service, and we truly appreciate your support. Looking forward to helping you again next time!

July 29, 2025

They take care of the customer. The service shop took care of my problem right away and was done before time was up. More

by RJ.TEUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlyn Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re glad to hear our service team was able to take care of your vehicle quickly and efficiently. At Taylor Ford of Manteno in Manteno Illinois, we take pride in providing fast and reliable service our customers can count on. We appreciate your business and look forward to helping you again in the future.

July 29, 2025

Excellent service, they got me in quickly for warranty service. Repairs were both made quickly as I waited. Was kept informed and repairs were made up to standards! Will definitely be Returning to Taylor More

by JKURT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All Service Department employees
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Jul 30, 2025 -

Taylor Ford of Manteno responded

Thank you for the great feedback! We’re glad to hear that you had a smooth and timely experience with your warranty service. Our team at Taylor Ford of Manteno works hard to keep our customers informed and deliver repairs that meet high standards, so it’s great to know that reflected in your visit. We truly appreciate your support and look forward to seeing you again!

July 26, 2025

Paid nearly $400 and didn't get my vehicle sunroof working ... what a shame on you! More

by rgotkowski
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Report | Print
Jul 28, 2025 -

Taylor Ford of Manteno responded

We're sorry to hear about your experience and appreciate you bringing this to our attention. Our management team will be reaching out to you directly to help make things right. Thank you for giving us the opportunity to address your concerns.

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