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Taylor Ford of Manteno
Manteno, IL
1,343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,343 reviews
July 07, 2022
Onie was very helpful in our car buying experience. There were a few service we had to bring the vehicle back for at a later time and she followed up with us to get those items scheduled. I would recom There were a few service we had to bring the vehicle back for at a later time and she followed up with us to get those items scheduled. I would recommend Onie to anyone looking to purchase a vehicle. More
by Kelly C.
Employees Worked With
Andy Maisonneuve, Onie Maisonneuve
July 07, 2022
Very pleased with the overall experience. Onie was pleasant to work with and Lisa, in the Financing Office was wonderful as well. Onie was pleasant to work with and Lisa, in the Financing Office was wonderful as well. More
by Stacy C
Employees Worked With
Andy Maisonneuve, Lisa Castillo, Onie Maisonneuve
July 06, 2022
Service did not rotate my tires with previous oil change, but i was charged for it. I told them about it at the latest oil change so they rotated tires this time for no charge but i paid the same amount that but i was charged for it. I told them about it at the latest oil change so they rotated tires this time for no charge but i paid the same amount that it would've normally cost, $47.00 I think i made them mad by complaining, because i had to wait for over an hour in the hot lobby that had no ventillation or AC. I should not of had to wait that long for an oil change especially when i made an appointment about a week before! They used to have good service there, but now it seems like they don't care about their customers. I have been going to this dealer for services for a long time, now I'm seriously considering taking my business somewhere else. More
by heath1640
Verified CustomerEmployees Worked With
Unknown
July 05, 2022
They are very efficient, pleasant to work with, get my vehicle in quickly. It over-all is a good experience every time we deal with them!!! vehicle in quickly. It over-all is a good experience every time we deal with them!!! More
by antiquehunter
Employees Worked With
Service department
June 29, 2022
I don’t know about newer model trucks, but it just seemed like they were unable to get parts and service on older vehicles. Namely 2000 Rangers. They did refer me to other sources for service. like they were unable to get parts and service on older vehicles. Namely 2000 Rangers. They did refer me to other sources for service. More
by sheywood57spence
Employees Worked With
Joel service
June 22, 2022
Very good service and understanding what I wanted and good price on my trade in. Jim Steele keep me informed of everything good price on my trade in. Jim Steele keep me informed of everything More
by POTTER551125
