Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Taylor Ford of Manteno
Manteno, IL
1,343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,343 reviews
Verified Customer
February 02, 2024
Over an hour for oil change , normally 30/40 mins. Also had to go back in to get dash indicator reset , never had these problems in the past . Also had to go back in to get dash indicator reset , never had these problems in the past . More
by Marine Vet 67
Employees Worked With
Service dept
January 31, 2024
When we initially visited this dealership, we didn't have a good experience so we left without purchasing. We visited another dealership and had made plans to purchase from the other dealership the followin a good experience so we left without purchasing. We visited another dealership and had made plans to purchase from the other dealership the following day. However, the next day, Julia from Taylor Ford reached out to ask about the experience. When I explained to her what happed with the initial salesperson, she immediately forwarded the information to Tim, who called me right away. Tim, who was so pleasant, listened to our concerns, and immediately went to work to find a deal for us. Being very hesitant, we weren’t expecting anything to come of it. Boy were we wrong!! Tim was patient and listened to what we wanted and was committed to making it happen. We were just so pleased and blown away when we went to the dealership a second time because we were greeted by our new salesperson Amy and also Tim who went out of their way to Help us. Amy went on a test drive with us and answered all of our questions. I can’t thank Amy Julia Tim and Chipper enough because they totally changed our perception of the dealership and made a frustrating experience so rewarding. We have been telling everyone about this dealership and how wonderful they are! More
by LUVABLE1Z
Employees Worked With
Other Employees :
Jim Crosswell, Tim Slattery, Jay Dye, Amy Royer
