Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Taylor Ford of Manteno

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,397 Reviews
Contact Dealership
View Awards

222 South Locust Street

Manteno, IL

60950

Directions

By Type

Showing 1,397 reviews

April 02, 2025

They were very professional and cordial with our recent visit. They didn’t find the problem, but nobody else has either. The 2016 Edge is completely dead after sitting in the garage for a couple of days. A More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
March 29, 2025

was able to get my car in the next day and have it fixed within a few hours More

by Mackenziedismang
Recommend Dealer
Yes
Employees Worked With
joel
Report | Print
Mar 31, 2025 -

Taylor Ford of Manteno responded

Thank you for the wonderful review! We’re glad we could get your car in quickly and have it fixed within a few hours at Taylor Ford of Manteno. Our goal is always to provide fast and efficient service, and we’re happy to hear we met your expectations. We appreciate your business and look forward to assisting you again in the future!

March 28, 2025

Low pressure. Delivered on promises. Easy to work with. I would recommend them to friends. More

by Mushal
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Taylor Ford of Manteno responded

Thank you for your great review! We are happy to hear you had a low-pressure and easy car-buying experience at Taylor Ford of Manteno. Keeping our promises and making the process smooth for our customers is always our goal. We truly appreciate your recommendation and look forward to helping you again in the future!

March 27, 2025

I dealt with Caitlin over the phone. She was very easy to understand. Everything she said she was going to do she did. I would recommend Taylor Ford to anyone. PS We were very happy wi More

by Stevembauman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Taylor Ford of Manteno responded

Thank you for your kind review! We’re thrilled to hear that Caitlyn provided a seamless and reliable experience over the phone. Keeping our word and ensuring a smooth process is what we strive for at Taylor Ford of Manteno. We're also glad to know you were happy with your truck delivery! Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new truck!

March 27, 2025

I can’t say enough good about Caitlyn our sales woman! I called several days before our visit to put a hold on a truck for my son for his 18th birthday! He had been watching this truck for a few weeks. So More

by Missy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your incredible experience! We’re so happy to hear that Caitlyn went above and beyond to make your son’s 18th birthday surprise special. It’s great that she had the truck ready to go and even added a little fun to the experience! We truly appreciate your recommendation and are glad our team was able to take care of everything to ensure a fantastic visit. Thank you for choosing Taylor Ford of Manteno, and we hope your son enjoys his new truck!

March 22, 2025

Great service and knowledgable people to deal with. No hassle when questioning the issue and reasonably priced More

by FLEET5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from service
Report | Print
Mar 24, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a hassle-free experience with our knowledgeable team at Taylor Ford of Manteno. Providing excellent service at a fair price is always our goal, and we’re happy we could meet your expectations. We appreciate your support and look forward to assisting you again in the future!

March 22, 2025

Great service 2 time around buying a car I love it i would recommend to all More

by Luttied1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Taylor Ford of Manteno responded

Thank you for the wonderful review! We are so glad to hear you had a great experience for the second time buying a vehicle you love from Taylor Ford of Manteno. Your recommendation means a lot to us, and we truly appreciate your continued trust and support. We look forward to helping you again in the future!

March 22, 2025

Jim and Nick at Taylor Ford of Manteno were excellent to work with. This transaction was 7 months in the making due to a recall on the truck from Ford and the inability to sell the truck before the recall More

by JChavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your outstanding experience with us! We are thrilled to hear that Jim and Nick took excellent care of you throughout the entire process at Taylor Ford of Manteno. We understand how challenging it can be to wait on a vehicle, and we appreciate your patience and trust along the way. Jim’s consistent communication and Nick’s effort to ensure you received full warranty coverage highlight our team’s commitment to customer satisfaction. We’re also glad the delivery process went smoothly and that your truck arrived clean, full of gas, and ready to go. It means a lot to hear that you would recommend Taylor Ford of Manteno, and especially Jim Steele, for future purchases. We truly appreciate your business and look forward to serving you again!

March 22, 2025

I can always count on their fast, honest and thorough service every time I need them. More

by Marty53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 24, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you can count on the fast, honest, and thorough service from the team here at Taylor Ford of Manteno. Providing reliable care for our customers is always our top priority. We appreciate your continued trust and look forward to helping you again!

March 20, 2025

They had my car in and out in a very quick time and were very helpful! Will definitely be returning for all of my service work. More

by Kaseleigh00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Employee - 5 stars
Report | Print
Mar 20, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience! We are glad to hear that our service team at Taylor Ford of Manteno was able to get your vehicle in and out quickly and provide helpful assistance. We appreciate your trust and look forward to taking care of all your future service needs!

1
2
...
140