Tate Dodge Chrysler Jeep RAM
Glen Burnie, MD
Filter Reviews by Keyword
By Type
533 Reviews of Tate Dodge Chrysler Jeep RAM
Great place to purchase This is the second car we bought from Joe Holden at Tate. Both experiences were great and very accommodating. We also get our cars serviced at Tate This is the second car we bought from Joe Holden at Tate. Both experiences were great and very accommodating. We also get our cars serviced at Tate service center and have always had good experiences with the service center. If your looking for a good used car at a good price with a friendly salesperson Tate is your dealership and Joe Holden is your salesperson. More
Wonderful service Excellent saleman ship ..I was very please with my new vehicle and services that was provided to close the deal......"This is my new car dealership . Excellent saleman ship ..I was very please with my new vehicle and services that was provided to close the deal......"This is my new car dealership ." More
Excellent experience Great Dealership, Dan Wroten was honest and trustworthy. Ther sales manager was very helpful , and actually cared about the service we recieved instea Great Dealership, Dan Wroten was honest and trustworthy. Ther sales manager was very helpful , and actually cared about the service we recieved instead of just getting the sale, would highly recommend this delaership to anyone. More
Best experience ever!! I would highly recommend Tate dodge to anyone. They truly went above and beyond to get me into a vehicle!! I was very happy with the vehicle I purchas I would highly recommend Tate dodge to anyone. They truly went above and beyond to get me into a vehicle!! I was very happy with the vehicle I purchased!!!! Thanks Joe Holden!! You made car shopping easy and a wonderful experience for a first time actual car buyer!!!! More
Shoddy dealership tactics and run-arounds! I will never do business with Tate DodgeChryslerJeep again. I endured three days of shoddy dealership tactics and run-arounds! I am an individual that I will never do business with Tate DodgeChryslerJeep again. I endured three days of shoddy dealership tactics and run-arounds! I am an individual that values my time and the time of others. Before I go to any dealership in search of a new vehicle, I do my due diligence and review the market value of the vehicle I am interested in, as well as the market value of my current vehicle, should I decide to trade up. I also review my personal finances and determine the maximum amount I am comfortable with spending/financing. I am very straight forward with the sales personnel when I arrive at a dealership, if we can get to where I need to be, we make a deal, if not I leave. I recently purchased a 2017 Jeep Grand Cherokee from Tate for my wife (Chris H. in New Car Sales was great) and everything went smoothly, so smooth in fact, that I decided to return a few days later to possibly buy a new vehicle for myself. I test drove a new Durango R/T and was so impressed with the vehicle, I was ready to do another deal with Tate. However, this time around, I was extremely disappointed and frustrated with the entire process. First, the Sales Consultant (Tom G.) wasn't straight forward about pricing and applicable discounts, nor were the Sales Managers (not sure of their names). They undervalued my trade-in vehicle by $3K. When I informed them that the price offering was not acceptable to me and I wanted to leave, they requested I allow them to review the numbers and "see what they could do". (Typical dealership tactics.) After an hour waiting, I was told "they worked the numbers and had me at my requested price point", if only I would sit down with their Business Manager (Patrick O.) At this point I still didn't have a final price in front of me to review. After another hour waiting for the business manager, I was told I was getting the "best" finance rate they could get me, however, the final price was still not what I had requested and they still hadn't increased the value of my trade. At that point, I expressed my displeasure and left the dealership. The following day, I received a call from the business manager stating that they would still like to work out a deal with me and that they were able to lower my interest rate to get me "closer" to my bottom line. (If they could lower the rate, why wasn't I given it the night before?) And that they where able to "find" another applicable discount. (Once again, where was this discount the night before?) I again asked about the value of my trade and they were only "willing" to come up in price another $1K. which was still $2K below what I was willing to accept. I once again informed them that they were still not at my requested price point and that I was not willing to depart with my vehicle for less than the fair market value I had requested. It was then requested I bring my vehicle back in for re-evaluation by the Used Car Sales Manager (Ken M.), however, when I agreed to bring the vehicle in that evening, (it was 5pm), I was informed that both the New Car GSM (Glen) and the Used Car SM had left for the evening and a determination could not be made until the next day. On the third day, I was greeted by another voicemail from the Finance manager that informed me that they were pleased to inform me that they had decided to raise their offer on my trade--$200 whole dollars. Needless to say, we did not do the deal. More
Happyness with a dealership. Hi, I am going to buy a new RAM pickup from TATE. It will be the ninth vehicle from them. I am a former auto dealer myself and really do like Tate. N Hi, I am going to buy a new RAM pickup from TATE. It will be the ninth vehicle from them. I am a former auto dealer myself and really do like Tate. Never met Mr. Tate but sure do like his dealership. More
2012 Maxima Barnette was friendly and knowledgable. Made buying process smooth and easy. The online price was marked accurately when I got to the dealership it wa Barnette was friendly and knowledgable. Made buying process smooth and easy. The online price was marked accurately when I got to the dealership it was listed for the same amount. More
Great Buying Experience! Bought a new Jeep Renegade. Scott Carr was excellent in helping me pick out the right Jeep for me and Scott Cho was excellent in getting me great fin Bought a new Jeep Renegade. Scott Carr was excellent in helping me pick out the right Jeep for me and Scott Cho was excellent in getting me great financing! Go see these guys! Great Buying Experience! More
Sal (the salesman) great, Tate (dealer) far from great As a disabled veteran, public servant & former Chrysler employee, I'm extremely disappointed and disgusted by the tactics employed by personnel at Tat As a disabled veteran, public servant & former Chrysler employee, I'm extremely disappointed and disgusted by the tactics employed by personnel at Tate. Ralph, who closed out my deal, shorted my payout with my previous finance company. To my amazement, I discovered this after placing a phone call finding out if the loan was in fact paid off after receiving no confirmation after several weeks. Looking past the finger pointing between Tate and the finance company, I got to the bottom of it & arranged to pay off the principal the payout was shorted and Ralph agreed to pay the interest. In good faith, (& because I didn't want any negative mark on my credit or pay it past the date due) I paid Tate's part of the shorted payout, in which Ralph agreed to have let me know when it was done so the dealership would reimburse me. After notifying him I had done my part, I have yet to hear back from him despite messages left and my wonderful salesman, Sal, relaying my messages. The matter has dragged out two weeks now. I can't believe a corporation such as Tate would sully their reputation over $80, just to get a lien release! I take a man or women's word as their bond and my trust is betrayed over something of which is not my fault. In addition to this, there was damage at the side of my new Jeep's dash that I still need repaired and I can never get through at service. The only pleasurable experience was working with Sal, the salesman. He's the only reason I would give my experience 2 stars instead of 1. He was awesome but unfortunately works at a dishonorable dealership in which will never see my business again. Warning to fellow veterans, former Chrysler employee (calling corporate after I sent this), Navy Federal customers (I will be contacting them as well to make them aware of your business practices) & car buyers in general, there are more honorable & reputable places to buy your vehicle than Tate. Avoid at all cost. The owner shouldn't have to come in and respond to explain actions of his employees after the fact when customers have an issue. Be proactive not reactive! More
The worst mechanics!!! They have been guessing what is wrong with my vehicle that they have had for 2 days and still don't know what is wrong with the vehicle. I have alread They have been guessing what is wrong with my vehicle that they have had for 2 days and still don't know what is wrong with the vehicle. I have already paid over $500 for my vehicle to be fixed for the samething that is wrong again. Jeep Patriots is trash and so is Tate Dodge!! More