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Tasca Ford of Cranston

Cranston, RI

4.8
3,814 Reviews

1300 Pontiac Ave

Cranston, RI

02920

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3,814 Reviews of Tasca Ford of Cranston

March 15, 2013

After a problem with a service visit, I was contacted by Carl Tasca Jr., who listened to my concerns and both quickly and efficiently resolved it to my satisfaction. I felt he was very fair, and takes custo More

by RDD7655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Tasca, Jr.
Mar 16, 2013 -

Tasca Ford of Cranston responded

RDD7655, I am very sorry for the poor experience you received in my service department. I would like to speak with you so I can learn more about what happened and resolve your concerns. Please contact me through Dealerrater.com or by calling 401-681-1300. Sincerely, Carl Tasca, Jr.

Mar 28, 2013 -

Tasca Ford of Cranston responded

RDD7655, I am sorry for your poor experience, and for the delay in resolving your concerns. I appreciate your understanding and look forward to serving you in the future. Sincerely, Carl Tasca, Jr.

March 14, 2013

Tasca is one of the greatest organizations that I have ever done business with. I am in the process of purchasing a brand new F-150. Victor, Sal, and Tony have been great in treating me in the most profes More

by ajanuse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Dacosta, Tony Parente
March 14, 2013

Great service, I was very pleased. Fast financing and quick delivery. Sales man did a good job. I would recommend TASCA to all my friends and family. More

by alex1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Powll
Mar 16, 2013 -

Tasca Ford of Cranston responded

alex1313, Thank you for the great review and for your business. The greatest compliment a customer can give us is to refer friends and family. We look forward to serving you again soon. Sincerely, Carl Tasca, Jr.

March 09, 2013

Excellent customer service but poor repair on my vehicle. Went to an independent service repair and found that the brake work done was all screwed up requiring new brake hoses which had been incorrectly ins More

by ltartb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mechanic
Mar 13, 2013 -

Tasca Ford of Cranston responded

ltartb, I am very sorry that the quality of the repairs performed on your vehicle were not up to our standards. I would like to speak with your more to learn where we went wrong. Its not often that a vehicle leaves our shop not properly repaired. Perhaps in speaking with you we can isolate an issue in our process and get better. Please call me at your convenience at 401-681-1300 or contact me through this site. Sincerely, Carl Tasca, Jr.

March 06, 2013

Tasca is a professional dealership that I wouldn't think twice about reccommending to anyone. I have been impressed with the dealership since the first experience I had years ago. I have never seen a More

by Brent1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Almeida
Mar 13, 2013 -

Tasca Ford of Cranston responded

Brent1888, Thank you so much for your great review. We are very lucky to have Brian on the team. Its not often that you find a person of such dedication and professionalism. I will be sure to pass your wonderful comments along to Brian and the entire Tasca Seekonk team. Sincerely, Carl Tasca, Jr.

March 06, 2013

LIke the dealership for service. Steve Lawrence was kind and not pushy. Finance guy I could do without. Enpoy having my car serviced at Tasca the last 8 years. Looking forward to a truck to replace our Ran More

by fcilluzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lawrence
Mar 13, 2013 -

Tasca Ford of Cranston responded

fcilluzzi, Thank you for continued business. I will be sure to pass along your kind words to Steve and the entire service team. I apologize that the finance manager who handled your transaction did not give you a great experience as well. I have sat down with this person to review your experience with them and, hopefully, this will not happen again. We look forward to serving you again soon with a new truck. Sincerely, Carl Tasca, Jr.

March 05, 2013

The sales process was very courteous and low pressure. I was allowed to test drive early on in my selection process without any expectations of purchase. When I was serious about making a purchase, the sale More

by CTedder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2013 -

Tasca Ford of Cranston responded

CTedder, Thank you for your kind words and thank you for your business. Our goal is to make the sales process as stress-free and transparent as possible. I'm happy that we were able to give you a great experience. Sincerely, Carl Tasca, Jr.

February 21, 2013

The overall experience was the best I've ever had when purchasing a car! Was treated to lunch while awaiting approval on our loan. Everything just seemed to go so smooth. All staff were friendly and More

by cnystrom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Lariviere
Mar 13, 2013 -

Tasca Ford of Cranston responded

cnystrom2, Thank you for such a wonderful review and thank you for your business. Feel free to use our car wash as much as you want. Pop into one of the showrooms and we'll be happy to run your car through for you. We look forward to serving you again soon. Carl Tasca, Jr.

February 09, 2013

Lou Colon was very pateint and a gentleman. I went to your dealership not to buy but look around and test drive some vehicles. Since you had a good selection I was able to test drive the models I was int More

by ThomasHorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Colon
Feb 11, 2013 -

Tasca Ford of Cranston responded

Mr. Horton, Thank you for your positive review. I am happy that you gave my organization a second chance, and that Lou was able to give you a wonderful experience. I'll be sure to pass your kind words along to him. We look forward to serving you again soon. Sincerely, Carl Tasca, Jr.

February 08, 2013

Mike was a wonderful sales person and took great care of us. We purchased a 2011 used Ford Explorer that had a couple things wrong with it, so I had to bring it back to get it fixed and now its still not fi More

by LaurenLeary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mulbah
Feb 11, 2013 -

Tasca Ford of Cranston responded

Lauren, I am very sorry for your poor experience purchasing your Explorer. I just sat down with Michael, your sales rep, and he will be calling you right away to set up an appointment to resolve your issues. Thank you for taking the time to give us an honest review. Comments like your's give us the opportunity to improve. I look forward to resovling your issues and making you a satisfied customer. Sincerely, Carl Tasca, Jr.

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