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Tasca Ford - Service Center

Midlothian, IL

4.4
540 Reviews

540 Reviews of Tasca Ford - Service Center

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October 03, 2018

Quick aervice I had to get a new key fob, and I was in and out in an hour. The manager gave me a discount because my wait was longer than he wanted due to computer More

by Ncleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Collins
Oct 16, 2018 -

Tasca Ford Midlothian responded

Thanks for your review Dustin and the Bill Kay Ford Service team appreciates your positive feedback. I apologize for the slight delay with the wait time. We strive on professionalism and excellence. We look forward to working with you and again in the future.

October 02, 2018

deceint your waiting area sign says help your self to coffee and snacks, I would have liked to if there was any but there was none, also the last time I was t More

by POWELL_KENNETH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
mackey
October 01, 2018

Couldn't ask for better service Rep met me as soon as I entered facility with a smile and what seemed like a willingness to help. Explained things in a way that I understood. Waiting More

by ILBIL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pritchar and Roberto Lara-Trejo
Oct 16, 2018 -

Tasca Ford Midlothian responded

I would like to thank you for sharing this great review about Bill Kay Ford Dealership! Robert, Roberto and the Bill Kay Ford Team looks forward to servicing your vehicle for years to come!

October 01, 2018

Accommodating Service center was very helpful and completed my service in a timely manner. Staff answered all my questions and even assisted me in getting home usin More

by v.cimino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Zeilstra
Oct 16, 2018 -

Tasca Ford Midlothian responded

Thanks for allowing us at Bill Kay Ford Dealership to service your vehicle. Look forward to servicing you in the future.

September 27, 2018

Everyone was very professional. They acted like a term and worked together to fix my car. It takes team work for a good company to work. This company and its team, is what I needed. More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Collins, Alexandria Aymer, Brian Lonie
September 27, 2018

Always A Fight for My Rights Only went because services was a warranty item. However, initially service representative told me that it was not a warranty item. I insisted that he More

by Ford Flexer for now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
September 26, 2018

Great Service The employees here are always so attentive and helpful. Really nice individuals. Sometimes the wait is a little longer than usual but I do enjoy the p More

by bmonee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Triplett
September 26, 2018

Excellent service My experience to get recall repair was handled very quickly and professionally. My vehicle was prepared as was quoted and all work was explained to me More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey
September 24, 2018

Scheduled online the day before I scheduled online for Saturday service was able to get in and I was in and out in a little less than an hour which was great allowing me to finish my More

by mark_dandurand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lonie
September 19, 2018

F-150 problem I was having a problem with a 2015 F-150 I had just purchased with warning lights. Carlos was my service rep and explained the trouble shooting proces More

by FISHLIPSTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Toscano Charles Dudzik