Tasca Ford - Service Center

Everyone was very professional. They acted like a term and worked together to fix my car. It takes team work for a good company to work. This company and its team, is what I needed. They acted like a term and worked together to fix my car. It takes team work for a good company to work. This company and its team, is what I needed. More

Always A Fight for My Rights Only went because services was a warranty item. However, initially service representative told me that it was not a warranty item. I insisted that he Only went because services was a warranty item. However, initially service representative told me that it was not a warranty item. I insisted that he looked further in my records and he begrudgingly agreed and had to look into further and would let me know the next day. Okay, perhaps I did not make it clear that my issue was a faulty battery. I was without a vehicle for 3 days due to a faulty battery that was covered under warranty. The battery leaked, ruined my cables and now I must fight to have the damage caused by the leaking battery to my cables be covered too. Yep, this experience is typical here and that is why I will not buy another Ford ever again. More

Great Service The employees here are always so attentive and helpful. Really nice individuals. Sometimes the wait is a little longer than usual but I do enjoy the p The employees here are always so attentive and helpful. Really nice individuals. Sometimes the wait is a little longer than usual but I do enjoy the popcorn while I wait so I’m satisfied. More

Excellent service My experience to get recall repair was handled very quickly and professionally. My vehicle was prepared as was quoted and all work was explained to me My experience to get recall repair was handled very quickly and professionally. My vehicle was prepared as was quoted and all work was explained to me so I understood. All personnel in the service area were quick and friendly. More

Scheduled online the day before I scheduled online for Saturday service was able to get in and I was in and out in a little less than an hour which was great allowing me to finish my I scheduled online for Saturday service was able to get in and I was in and out in a little less than an hour which was great allowing me to finish my other errands faster. More

F-150 problem I was having a problem with a 2015 F-150 I had just purchased with warning lights. Carlos was my service rep and explained the trouble shooting proces I was having a problem with a 2015 F-150 I had just purchased with warning lights. Carlos was my service rep and explained the trouble shooting process to me. My truck was in your shop for 3 days and Carlos kept me updated on the progress. When I went to pick up the loaner car I had the opportunity to speak with Charles Dudzik the mechanic. who took the time to explain to me what was going on. I have dealt with Charles many times in the past and I am always happy to see him servicing my vehicles. Vehicle is now running fine and I am very satisified with the overall experience. As of this time I intend to have all of my service needs addressed by your service department. More

The Works and a new set of tires I feel more comfortable getting my oil changed with The Works package. My tires had reached end of life (45k miles) and the selection of tires were of I feel more comfortable getting my oil changed with The Works package. My tires had reached end of life (45k miles) and the selection of tires were of quality brands at competitive prices. My wait time was acceptable. More

Long Wait I didn't have an actual problem but because reservations are not accepted for oil changes, the wait can be long. When I arrived, I was told it would I didn't have an actual problem but because reservations are not accepted for oil changes, the wait can be long. When I arrived, I was told it would take about 45 minutes but that turned into a 2 hour wait. I was not kept updated as to why. Employees were courteous but the service rep who calculated my bill forgot to include the $10 coupon I had given him. Luckily, I asked if it had been deducted before I paid my bill which was rather high, I might add. I understand that mistakes happen but it shouldn't have been that difficult to remember the discount since I had printed it out and given him a copy of it. When my warranty is up, I probably will not return for future oil changes. Dealers are too high. More

Change the rewards points back I'm pretty p off because you changed the the rewards points to where I can only use 25dollars on service used which is crazy I'm pretty p off because you changed the the rewards points to where I can only use 25dollars on service used which is crazy More