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540 Reviews of Tasca Ford - Service Center
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October 14, 2018
Service Terrible service the last 2 times I have been in the business I have had bad service in the service shop seems they have really gone down hill Terrible service the last 2 times I have been in the business I have had bad service in the service shop seems they have really gone down hill More
by csabia7460
Verified CustomerEmployees Worked With
Service
October 12, 2018
Happy customer Thanks to Carlos, Thomas & Jefferson for fixing my tire after many visits. You made me feel welcome every time and put me at ease. -Carol Thanks to Carlos, Thomas & Jefferson for fixing my tire after many visits. You made me feel welcome every time and put me at ease. -Carol More
by cHicks
Employees Worked With
Carlos, Thomas & Jefferson
October 11, 2018
on time, as promised never disappointed with this center. I have had our cars serviced here for almost 700,000 miles of happy Ford ownership. They have always treated me never disappointed with this center. I have had our cars serviced here for almost 700,000 miles of happy Ford ownership. They have always treated me well. More
by sdkeane
Employees Worked With
Robert Pritchard
October 10, 2018
Great From the time i called to get it serviced till i picked it up Tom was great i had a recall done a remote start added and he looked at a problem i had From the time i called to get it serviced till i picked it up Tom was great i had a recall done a remote start added and he looked at a problem i had happen to me but all was great, More
by Sully63
Employees Worked With
Tom in service is who i dealt with and he was great
October 09, 2018
Manager Made It Right I scheduled a 1230 oil change and by 145 my car had not even been started. I had many other errands to run that day and before I could even get upset I scheduled a 1230 oil change and by 145 my car had not even been started. I had many other errands to run that day and before I could even get upset the manager was working to make it right. He offered to take care of my oil change this visit and when I said I can no longer waste more of my time to wait he offered me a loaner car to do my other errands AND offered to take care of my oil change the next time. I have been disappointed a few times in the past waiting over 2hrs for a scheduled oil change and this is the first time I felt someone cared to make me happy for their backed up schedule. I like to support local businesses which is why i keep coming back. Huge thank you to the manager. I think his name was Patrick. More
by KIZZYCST
Employees Worked With
October 08, 2018
Things were good Only bad thing was taking two hours for an oil change, tire rotation, and wiper blades. Not really looking for the crew to work like they are at Joli Only bad thing was taking two hours for an oil change, tire rotation, and wiper blades. Not really looking for the crew to work like they are at Joliet Motor Speedway, two hours for that work was excessive. There were not really even that many people waiting. More
by fathermike1001
Employees Worked With
Bob in Service Dept
October 08, 2018
Incomplete I came in with my coupon for oil change & tire rotation. I was told the tire rotation couldn't be done because they didn't have a lift to put it on. I I came in with my coupon for oil change & tire rotation. I was told the tire rotation couldn't be done because they didn't have a lift to put it on. I ask if it could be done without a lift and the service person said yes but it will take to long. Since the only option left was getting the oil change i asked if a discount was available. My coupon was for 39.95 & I was charged 38.88 for only the oil change, discount of a dollar. Unacceptable More
by VICTORHUBBERT
Employees Worked With
Juan Hurtado
October 08, 2018
very good service i bring my car to ford for service because they are always super nice and friendly, i recommend Bill kay ford to all my friends and family i bring my car to ford for service because they are always super nice and friendly, i recommend Bill kay ford to all my friends and family More
by lilmama0607
Employees Worked With
October 04, 2018
Brakes The only thing was a week later my brake light came on because brake fluid was low. Should tell customers that new calipers will use some of the brake The only thing was a week later my brake light came on because brake fluid was low. Should tell customers that new calipers will use some of the brake fluid from the container and it might need more More
by hormtmasam
Employees Worked With
None but service
October 03, 2018
Great They helped me alof to find the problem with my car i was happy with the service and I would not hesitate to go in for service They helped me alof to find the problem with my car i was happy with the service and I would not hesitate to go in for service More
by lancej45
Employees Worked With
The service guys, Corey Hanalla
