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527 Reviews of Tasca Ford - Service Center
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October 10, 2018
on time, as promised never disappointed with this center. I have had our cars serviced here for almost 700,000 miles of happy Ford ownership. They have always treated me never disappointed with this center. I have had our cars serviced here for almost 700,000 miles of happy Ford ownership. They have always treated me well. More
by sdkeane
Verified CustomerEmployees Worked With
Robert Pritchard
Helpful October 09, 2018
Manager Made It Right I scheduled a 1230 oil change and by 145 my car had not even been started. I had many other errands to run that day and before I could even get upset I scheduled a 1230 oil change and by 145 my car had not even been started. I had many other errands to run that day and before I could even get upset the manager was working to make it right. He offered to take care of my oil change this visit and when I said I can no longer waste more of my time to wait he offered me a loaner car to do my other errands AND offered to take care of my oil change the next time. I have been disappointed a few times in the past waiting over 2hrs for a scheduled oil change and this is the first time I felt someone cared to make me happy for their backed up schedule. I like to support local businesses which is why i keep coming back. Huge thank you to the manager. I think his name was Patrick. More
by KIZZYCST
Employees Worked With
October 08, 2018
Incomplete I came in with my coupon for oil change & tire rotation. I was told the tire rotation couldn't be done because they didn't have a lift to put it on. I I came in with my coupon for oil change & tire rotation. I was told the tire rotation couldn't be done because they didn't have a lift to put it on. I ask if it could be done without a lift and the service person said yes but it will take to long. Since the only option left was getting the oil change i asked if a discount was available. My coupon was for 39.95 & I was charged 38.88 for only the oil change, discount of a dollar. Unacceptable More
by VICTORHUBBERT
Employees Worked With
Juan Hurtado
October 08, 2018
very good service i bring my car to ford for service because they are always super nice and friendly, i recommend Bill kay ford to all my friends and family i bring my car to ford for service because they are always super nice and friendly, i recommend Bill kay ford to all my friends and family More
by lilmama0607
Employees Worked With
October 08, 2018
Things were good Only bad thing was taking two hours for an oil change, tire rotation, and wiper blades. Not really looking for the crew to work like they are at Joli Only bad thing was taking two hours for an oil change, tire rotation, and wiper blades. Not really looking for the crew to work like they are at Joliet Motor Speedway, two hours for that work was excessive. There were not really even that many people waiting. More
by fathermike1001
Employees Worked With
Bob in Service Dept
October 04, 2018
Brakes The only thing was a week later my brake light came on because brake fluid was low. Should tell customers that new calipers will use some of the brake The only thing was a week later my brake light came on because brake fluid was low. Should tell customers that new calipers will use some of the brake fluid from the container and it might need more More
by hormtmasam
Employees Worked With
None but service
October 03, 2018
Quick aervice I had to get a new key fob, and I was in and out in an hour. The manager gave me a discount because my wait was longer than he wanted due to computer I had to get a new key fob, and I was in and out in an hour. The manager gave me a discount because my wait was longer than he wanted due to computer rekeying issues. More
by Ncleary
Employees Worked With
Dustin Collins
October 02, 2018
deceint your waiting area sign says help your self to coffee and snacks, I would have liked to if there was any but there was none, also the last time I was t your waiting area sign says help your self to coffee and snacks, I would have liked to if there was any but there was none, also the last time I was there the waiting area gave us windows on how long the wait this time nothing from the employee More
by POWELL_KENNETH
Employees Worked With
mackey
October 02, 2018
Great They helped me alof to find the problem with my car i was happy with the service and I would not hesitate to go in for service They helped me alof to find the problem with my car i was happy with the service and I would not hesitate to go in for service More
by lancej45
Employees Worked With
The service guys, Corey Hanalla
October 01, 2018
Couldn't ask for better service Rep met me as soon as I entered facility with a smile and what seemed like a willingness to help. Explained things in a way that I understood. Waiting Rep met me as soon as I entered facility with a smile and what seemed like a willingness to help. Explained things in a way that I understood. Waiting room was clean wait time was reasonable my vehicle was clean when I received it. More
by ILBIL2
Employees Worked With
Robert Pritchar and Roberto Lara-Trejo
