Tasca Ford - Service Center

I camed there for a recall and they took me right in Once I got checked in I was told it would take about two or three hours and it was done in that time and I was off to my appointment Once I got checked in I was told it would take about two or three hours and it was done in that time and I was off to my appointment More

Top notch The service team was very professional, straight to the point ,and efficient. I got a oil change, tire rotatation, and trans flush. My car runs smoot The service team was very professional, straight to the point ,and efficient. I got a oil change, tire rotatation, and trans flush. My car runs smoother. More

Good management Thomas was awesome. He explained a recall that had come up and was checked. He then sent my car to get the work I brought it in for. The guys did goo Thomas was awesome. He explained a recall that had come up and was checked. He then sent my car to get the work I brought it in for. The guys did good. More

The over all was good I brought my work van in to bill Kay ford for what I thought was a break job but all I needed was to have my roaders cut and the pads were good someth I brought my work van in to bill Kay ford for what I thought was a break job but all I needed was to have my roaders cut and the pads were good something I thought was going to be hundreds of dollars was only about 200 More

great experience Everyone was very friendly and the service great! I was in and out within an hour! I will definitely be coming back for my future car maintenance. Everyone was very friendly and the service great! I was in and out within an hour! I will definitely be coming back for my future car maintenance. More

Very exspensive and timely. 1) Overcharged for work done. 2) Took them an hour to get estimate for worked requested. 3) Started job one hour before estimate was given me: eventh 1) Overcharged for work done. 2) Took them an hour to get estimate for worked requested. 3) Started job one hour before estimate was given me: eventhow, i was sitting in waiting area. They completely forgot about me! I would not recommend them for service work. More

Excellent Husband purchased new car recently from Will Wilson. My car was recently serviced for the works and coolant replacement. Robert assisted me. My expe Husband purchased new car recently from Will Wilson. My car was recently serviced for the works and coolant replacement. Robert assisted me. My experiences at Bill Kay so far have always been Excellent. More

If I could give zero stars I would The poor service started when my band new custom ordered mustang was vandalized in bill kay fords service lot. I was never notified while I was on va The poor service started when my band new custom ordered mustang was vandalized in bill kay fords service lot. I was never notified while I was on vacation and only found out when I called to check the status of my repair. The police were never notified. I was told the Midlothian police were notified, but when I went to the police station, there was nothing filed by the dealership. Sub par repair work was done on my car and after MULTIPLE attempts to get my car fixed, I was treated incredibly poorly. I had to make several trips into bill kay and made multiple phone calls trying to resolve this. I took pictures as did the service department only to be told that "we don't use pictures" Then why did they take pictures? JT says he doesn't remember my wife and I going into the show room, sitting at his desk and talking directly to him. PJ was the most incompetent, rude and nasty person I have ever encountered. In the last 5 years, I bought a ford escape, and 3 mustangs all from bill kay ford. I WILL NEVER GO BACK TO BILL KAY FORD AGAIN. I was threatened with police action the last time I went into the showroom trying to get the damage repaired to my car. BILL KAY FORD, YOU HAVE LOST ALL MY BUSINESS AS A DIRECT RESULT OF JT'S AND PJ'S POOR SERVICE. More

The Works PJ. Robert . And Tom were very polite and helpful with questions and work. Pertaining to my vertical. Good service. And scheduled my car reasonably qu PJ. Robert . And Tom were very polite and helpful with questions and work. Pertaining to my vertical. Good service. And scheduled my car reasonably quick. More

New radio done correct Had problems with new radio installation but tom Delaney stayed with us until it got corrected Was there all day but they kept us updated and got it Had problems with new radio installation but tom Delaney stayed with us until it got corrected Was there all day but they kept us updated and got it fixed More